Upload
liamhartly
View
48
Download
5
Embed Size (px)
Citation preview
Buy here: http://homework.plus/qso-690-final-project-final-submission/
Product Description Overview
The goal of this final paper is to provide you with the opportunity to apply the
knowledge of management science acquired in this program to produce an
Operations Paper, Issue Paper, or Application Paper. In your proposal, you will
choose one of the three following paper types:
● Operations Paper (In-depth study of the management of operations in a
particular manufacturing or service unit)
Select a manufacturing unit such as the Osram Sylvania plant in Manchester, New
Hampshire, or select any service unit such as a local Bank of America branch. Make
an in-depth study of any or all aspects of operations in the selected
manufacturing/service unit. Use first-hand data collected personally and/or secondary
data from the internet, books, and articles from reputed journals. The primary focus of
the paper should be the management of operations at the selected
manufacturing/service unit. You must include your own critical analysis and
comments throughout the paper and recommendations for improvement.
● Issue Paper (In-depth study of an issue related to management of
operations)
The issue paper would be on an issue related to management of operations such as
comparison between ISO 9000 and ISO 14000 standards or managing quality in
healthcare organizations. It can be based on first-hand data collected personally
and/or secondary data from the internet, books, and articles/or from reputed journals.
The paper should include examples from real companies and your own analysis and
comments throughout the paper.
● Application Paper (Application of the concepts and techniques of
management of operations to a real system or problem)
The application paper would involve application of the concepts and techniques of
management of operations to a real problem or system. The application paper would
start out with a clear description of the problem or system. It would then go on to data
collection about the problem or system and the application of appropriate concepts
and techniques of management of operations. The paper would conclude with
practicable recommendations for the solution/alleviation of the problem or
improvements to the system.
Overview
The purpose of this paper is to challenge you to apply the knowledge of management
science acquired during the course to a realistic situation. Based on the knowledge
obtained in this course and previous coursework, you will examine and conduct an
in-depth analysis of the application of the concepts and techniques of service
management to a real service.
Specifically, your final submission should include the following:
● Provide a background, including a comprehensive overview of concepts
and techniques of service management.
● Identification of problem: Highlight key points including the identified
issue(s), and present a well-defined context from multiple perspectives.
● Incorporation of analysis and critical thinking:Provide an in-depth analysis
of the problems and strategy from multiple perspectives.
● A set of recommendations or an action plan: Offer extensive alternative
solutions via plan of action by applying respective theories.
● Proper mechanics: Submission includes no errors related to organization,
grammar, and style.
● Appropriate APA citations: All sources (information and graphics) are
accurately documented in APA format.
Milestones
Milestone 1 : Proposal
In Module Three, you will submit your paper proposal. Your instructor will review your
proposal and provide feedback and a grade using the Milestone 1 Rubric.
Milestone 2 : Draft of Paper
In Module Seven, you will submit a draft of your term paper. Your instructor will
review your proposal and provide feedback and a grade using the Milestone 2 Rubric.
Final Submission : Final Paper
In Module Nine, you will submit your final paper. This submission will be graded with
the Final Project Rubric.