Philippines' Outsourcing Industry: A Top Choice for Western Businesses

The Philippines has a very

colorful history. It has

experienced highs and lows

in terms of its economy.

One of the things that the

country is now known for

is excellent service in the

outsourcing industry.

In fact, the Philippines’

outsourcing industry

is now one of the major

industries in the country

and many Western-based

companies now choose the

country over erstwhile

outsourcing leader India.

Why the Philippines’ Outsourcing Industry is a Good

Choice

Among the most common reasons are:

It’s not that Filipino outsourcers are

underpaid; it’s just that the cost of living

in this country is relatively lower than it is

in many Western countries. The good news

is that even with such low fees, the quality

of the work isn’t sacrificed. This is why

many Western business owners like

outsourcing to the country.

Cost-effectiveness

Language

Filipinos in general are

very proficient in the

English language,

perhaps because English

is the medium of

instruction in the

country. This means Filipino workers are very

much in tune with Western language

and culture.

Connectivity

Philippines is one of the world’s most connected countries certainly makes it a good choice when it comes to offshore outsourcing. A large part of the Philippines’ outsourcing industry is, in fact, Web- or It-based.

Filipino workers have a good grasp of social media, online selling, search engine optimization, and Internet marketing.

Government Support

While India has seen a decline in

its share of global outsourced

jobs in recent years, the

Philippines has seen nothing but

growth. This is due in large part

to the strong support the

country’s BPO industry is now

receiving from the government.

Filipinos are known to be very

customer-oriented. They will

do everything they can to

make sure their clients and

customers are happy with

their services.

Customer Service

It is no wonder why the

Philippines’ outsourcing ind

ustry

has become a major player

in the global offshore

services arena.

If you were a business

owner looking to

outsource, wouldn’t you

consider the Philippines

as well?

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