Offerta Cloud per le piccole e medie imprese

Software-as-a-Service

consume

“SaaS”Platform-as-a-Service

build

“PaaS”Infrastructure-as-a-Service

host

“IaaS”

Packaged Software

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

You manage

Infrastructure(as a Service)

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Managed by ve

ndor

You manage

Platform(as a Service)

Managed by ve

ndor

You manage

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Software(as a Service)

Managed by ve

ndor

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

BUSINESS APPSCOLLABORATION STORAGE PLATFORMMANAGEMENTPRODUCTIVITY COMMUNICATIONS

• 600 million unique users every month• 5 petabytes of content over Xbox Live during the week of Christmas• We process up to 9.9 billion messages a day via WL Messenger

•

•

10

Windows Intune takes advantage of the Windows Update infrastructure, one of the world’s largest cloud

services, which pushes out a petabyte of updates every month to hundreds of millions of PCs

Un’unica soluzione flessibile, adattabile e modulare

Sales Productivity

Customer Care

Marketing Effectiveness

Extended CRM

Applications

Relationships • Interactions • Process • InsightsxRM Framework

PC Browser Phone

Più di 1.4M di utenti in piùdi 80 nazioni con più di 40 lingue. Il CRM vendor piùveloce a livello mondiale a raggiungere 1 milione di utenti

Più di 23.000 clienti in tuttii segmenti (dalla PMI allagrande organizzazione)

Più di 1.200 software & services partner

Più di 100 service provider

Microsoft Dynamics CRM, leader a livello Mondiale

Datacenter distribuiti in America, EMEA e APAC

Architettura Multi-tenant

Power of choice tra Cloud e On-Premise

Developer symmetry traCloud e On-Premise

More value for less aiutiamo i Clienti ad ottenereil meglio attraversoinvestimenti mirati

Leader in ForresterWave ratings for CRM Suites(Large & Midsized)

Leader in ForresterWave rating for CRM Suites, Customer Service

Leader in the Gartner Customer Service MQ

Leader in GartnerSales Force MQ

Launch Timeline

September 2010CRM 2011 beta with

Marketplace

“Microsoft Dynamics CRM 2011 beta for Online & on-premises; Dynamics Marketplacedebuts”

“Microsoft Dynamics CRM Online releases worldwide , with connectors to Dynamics GP & NAV”

January 2011CRM Online RTW

“Microsoft Dynamics CRM 2011 release to manufacturing (RTM) for on-premises and partner hosters”

2011CRM 2011 RTM