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As more data moves to the Cloud, the issues become accessing data
that is in different silos and also managing the gross amount of data.
Some of those hosted applications have huge amounts of data. Think
about Twitter, Facebook or LinkedIn. They have huge amounts of
data. If an application is trying to access data in those applications
and the only alternative is to warehouse all that data, it becomes an
enormous challenge. Even with big data databases and technology, to
think about moving mass amounts of Facebook data into data storage
and then keeping it up-to-date is daunting. All you really want is
current records, current data to answer a specific question today.
The real challenges are accessing not only data in multiple sources,
but also huge amounts of data. If you have to move all that data or
warehouse that data, it is a big problem. The better solution is to
access the data you need, when you need it, and not have to move all
the data into some massive warehouse.
A real example of this kind of problem is as follows. I have marketing
data in Eloqua, I have sales force automation data in Salesforce and I
have finance data in Zuora. What I would like to do is get analysis on
my last three campaigns, and all those applications are relevant.
Eloqua has the marketing information, Salesforce has my information
about opportunities, what closed, what is still open what state they are
in, and Zuora has the financial information about what those accounts
are actually worth to the company. If I want to get an answer using
traditional integration products, I move all my Eloqua, Salesforce and
Zuora data into a warehouse, join it, and then ask questions of that
warehouse. If all I want is information on the current campaign, it
makes more sense to go and get current information from those three
applications, bring only that limited data across, analyze it in real time
and then get the answers I need today, to my current question.
The other issue with warehousing the data is when you are building a
warehouse, you really need to have a preconception of the kinds of
questions you are going to ask, and obviously, of what date you going
to ask that question. That is not how the world works. The controller
goes into the CFO’s office and the CFO always asks a new question
like, “So what about this?” If that data was not warehoused, the
correct data was not there or it was not structured the way you could
actually get an answer to that question, then you are starting all over
again and rebuilding that warehouse. You are going back to IT and
getting them to load the data in a different way to answer today’s
question.