2640 Lyndale Ave S.Minneapolis Minnesota 55408

How modern brands approach performance reviews5/7/12

Companies that have created a process ideal for their culture.

NetflixOnline movie rental service.

Netflix Evaluation Process

GOODBYE

“Freedom and responsibility”

Managers ask: Would I fight to keep

this person here?

Employees ask: If I left, how hard

would you work to change my mind?

Employees who aren’t valuable enough to keep

are fired.

Source:http://www.slideshare.net/reed2001/culture-1798664

ZapposOnline fashion retailer that

emphasizes customer

service.

Zappos Evaluation Process

“Sticking with family core values”

Everyone observes how you act on the family core values

Performance reviews are quantitatively

(scale) based

Poor performance means you can take a class to improve

Source:  http://hr.toolbox.com/blogs/strategic-­‐employee-­‐recognition/zappos-­‐gets-­‐it-­‐right-­‐again-­‐how-­‐a-­‐performance-­‐appraisal-­‐process-­‐should-­‐work-­‐46237http://www.workforce.com/article/20110505/NEWS02/305059995

YammerA free private social

network for large

companies.

Yammer Evaluation Process

M.O.R.P.H

“Centralized direction, decentralized execution”

Process centers around the

M.O.R.P.H report

CEO does his M.O.R.P.H report

Sr. management does their M.O.R.P.H

report based on the CEO’s

Everyone else does their M.O.R.P.H report based on their manager’s

Source: http://www.nytimes.com/2011/07/17/business/david-sacks-of-yammer-on-fostering-dissent-corner-office.html?_r=3&pagewanted=all

AtlassianA company that builds tools

to help people develop

software - collaboration,

project tracking, and quality

control.

Atlassian Evaluation Process

Catch up sessions to discuss projects and give feedback

on work

“Continuos feedback and coaching”

Monthly coaching sessions to focus on

professional development

Daily tracking of progress and

development with software

Source: http://managementexchange.com/story/atlassians-big-experiment-performance-reviewshttp://managementexchange.com/sites/default/files/An%20Employee%20Perspective%20of%20the%20new%20process.pdf

Victor and Spoils Ad agency built on

crowdsourcing principles.

Victor and Spoils Evaluation Process

“Performance based rankings”

All freelancers are ranked according

to performance experience

Within each ranking is a score (1-100)

Freelancers can earn specialty stripes unique

expertise or skills

College Football Auditioning for the NFL

while getting a little

education on the side.

College Football Evaluation Process

“Rewarding contributions”

A range of approaches depending on company culture

High Touch

Low Touch

Netflix“Freedom &

Responsibility”

Zappos“Sticking with

Family Core Values”

Yammer“Centralized direction,

decentralized execution”

Victor & Spoils“Performance

based rankings”

Atlassian“Continuos feedback

and coaching”

College Football“Rewarding

contributions”