Enterprise Social

Avi SujeethCollaboration Technology Specialist

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The Process1) Social Intranet

2) The Cat Meme

3) Social Productivity

Team CollaborationFor companies that want to drive team productivity through collaboration across functions and geographies.

Employee EngagementFor companies that are looking to drive engagement across their employee base by helping them find the right experts, share best practices and drive corporate communications.

Business AgilityFor companies that are going through change via re-organization and realignment, M&A, are launching new products, and/or need to drive sales effectiveness.

Social IntranetFor companies that are looking to augment or integrate their existing technology investments and business applications, and replace/consolidate outdated systems onto one platform.

Collaboration in Healthcare

Benefits:• The Yammer conversations surrounding the presentation are stored in Yammer

forever.• The conversations are searchable, and living so future comments and questions can

be posted surrounding the medical procedure.• Ultimately creates a growing knowledge repository surrounding the procedure.

Team

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Example of Yammer Communication Environment

Yammer

Physician to resident Resident to resident Discovery

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Engagem

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It is great to see conversations happening on our platform. We have more than 250 Yammer groups, and some people don’t even use e-mail to communicate anymore — that’s how integrated it is into their work flow

The benefits of enterprise social networking, are that it can help engage physicians in initiatives, take advantage of “crowdsourcing” and solicit feedback. “We use Yammer to solicit input on how to modify the EHR and work flow,”

Ferdinand Velasco, M.D.

Texas Health Resource

Soci

al In

tranet

External Collaboration on Yammer

Post polls to your network to conduct internal research about the new area, demographics and population.

With Yammer you can coordinate with affiliates so you can easily collaborate and work together.

Connect physicians together making it easy to discover in-network expertise.

Crowdsourcing Coordinate a team Drive Referrals

Demo

Microsoft’s Vision for Enterprise Social

New experiences that combine social, collaboration, email, and UC

Social Layer

Connected Experiences

Connected PlatformEnterprise-class platform for security, management, and compliance

Transform your business by connecting employees, partners, and customers

Pervasive social layer connecting people, content, and business data

EmbedUse Yammer Embed to add feeds, follows, and likes into any business app

The Social Layer Today

Response to the Dynamics CRM activity show up on the Yammer feed

IntegrateUse Open Graph to surface updates in Yammer from any business app

Responses to post show up in Yammer and CRM

“Richard Dickenson just updated Sales Opportunity in Dynamics.”

“Join the conversation! Add yourquestions and comments here.”

Information from Dynamics CRM appears in the Yammer

Activity Stream

Better identify and manage patients with chronic condition to increase quality of care and avoid preventable readmissions.

Health System leverages technology to address population.Solution

The long-standing model of chronic disease management through the standard provider office visit does not support the patients’ need to manage their disease on a daily basis. We believe that using bidirectional communications within a chronic condition management system may be an effective method to provide care for chronic conditions beyond the traditional clinic setting.

Andy Steele, M.D., director of Medical Informatics at Denver Health.

In Their Words

THEIR VISION

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Denver Health first assessed the effectiveness of a between-visit, chronic-disease management program for its high-risk diabetes patients. The program is based on a bidirectional, CCM platform that enables patient-provider communication. It facilitates patient-provided data collection through text message queries to diabetic patients about home blood sugar measurements and also facilitates sending reminders to patients of upcoming appointments. Case coordinators at Denver Health review self-reported patient data and follow up with patients by phone, in accordance with established clinical guidelines.

Chronic Disease Management

“Patients receive better care when physicians can communicate with other physicians quickly and effectively. Yammer puts our physicians in control of the dialog and that’s what they want.”

Roie Edery, IPC The Hospitalist

IPC The Hospitalist, Roie Edery

Technology

Transforming Culture Deploying Technology

Culture

Thank you!