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Managing conflict in professional settings By: Prathima Kandukuri 11-17-12 5B

Managing conflict in professional settings

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Page 1: Managing conflict in professional settings

Managing conflict in professional settings

By: Prathima Kandukuri11-17-12

5B

Page 2: Managing conflict in professional settings

Conflicts and opinions•We are a successful advertising firm•We recently got a project dealing with advertising for Wheat-X, a well-known cereal brand.•The employees are having a conflict dealing with what type of advertisement we should create, a modern one with celebrities, or a traditional style with billboards.•We don’t know what to do.

Page 3: Managing conflict in professional settings

Possible Solutions of team member

1. Let the manger pick the style2. Take a vote to see which style

has the majority and pick that one

3. Split the team and make them work on both of the two styles. Whichever one turns out better should be used.

Page 4: Managing conflict in professional settings

Possible Solutions of Manager

1. Mix the traditional and the modern solutions to come up with an all new, original, and creative idea.

2. Let the team leader pick the style3. Pick the style in which Wheat-X

also agrees with

Page 5: Managing conflict in professional settings

Outcomes of Possible solutions from Team member1. If we let the manager pick the style, it

would be totally biased and there would be a lot of unhappy employees.

2. If we take a vote, there will be a direct majority and the other group has to agree the winner. That’s a good idea.

3. If we do that, we probably will not have enough group members to finish the project by the given deadline.

Page 6: Managing conflict in professional settings

Outcomes of Possible solutions from the manager1. If we mix the traditional and modern style, both

groups will be happy since we are using an idea both of the groups like. But, the people viewing the advertisement will most likely be confused and will not like the advertisement much.

2. If the manager lets the team leader pick, there will be a lot of unhappy employees and most likely, more conflicts will arise. But, at least, the project will be done.

3. Wheat-X got a deal with us to make the advertisement. If we ask them for an idea, they would think of giving the project to us was a waste of money. So, that’s a bad idea.

Page 7: Managing conflict in professional settings

The best solution I think the best solution a team

member would pick is taking a vote for the best style.

I think the best solution a manager would pick is letting the team leader pick the style since they are the ones mostly coming up with ideas for the project.

Page 8: Managing conflict in professional settings

Works Cited Brollier, Dillon. "The 7 Difficult Co-workers." RP

Opinions. N.p., 13 Apr. 2012. Web. 17 Nov. 2012. <http://www.asurampage.com/opinions/the-seven-difficult-co-workers-1.2847360#.UKfMxIeADnghttp://www.asurampage.com/opinions/the-seven-difficult-co-workers-1.2847360#.UKfMxIeADng>.

Iannarino, Anthony S. "How to Handle This Political Season at Work." The Sales Blog. S. Anthony Iannarino, 28 June 2012. Web. 17 Nov. 2012. <http://thesalesblog.com/blog/2012/06/28/how-to-handle-this-political-season-at-work/>.

"Problems at Work?" Department for Business Innovation and Skills (BIS). N.p., Feb. 2009. Web. 17 Nov. 2012. <http://www.bis.gov.uk/files/file50732.pdf>