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David Eaves Mozilla Summit 2010 ignite talk on community management and making open source projects friendlier and more efficient.
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making an army of awesome more awesome
David Eaves Just submitted my first bug to Thunderbird! Bug 538810, you canfind it here http://bit.ly/aY3F7y
Asa Raskin Bet you its a duplicate.
50%+
our awesome army is
social capital
Coding
Coding
Negotiating
Working
Dealing with other people
awesomeness is shaped by:
technologynorms/culture
skillstools
There is a code to collaborating
2007 by David Eaves
shape (or nudge)the community norms
(New)
(ESL)
16
Crowdsource community norms
Model Behaviour
Set examples
Establish norms
Ask Why…
What were you trying to do?
Why did you want to do that? t
embed this code into our skills
Inquire
Paraphrase
Acknowledge
Advocate
Inquire
Paraphrase
Acknowledge
Advocate
Awesome depends on you
skilled but unaware
skilled and aware
