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©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
September 2016
INVESTIGATINGSUCCESS
Lisa McKeown
Laing O’Rourke
HSE Strategy, Best Practice& Programme Manager
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
DISRUPT TRADITIONAL SAFETY THINKING &LANGUAGE
1. People are the solution
2. Safety is the presence of positives
3. Safety is an ethical responsibility as opposed to abureaucratic activity.
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
MEASURING PERFORMANCE
In the traditional view of safety performance ismeasured on reducing injury rates
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
POSITIVE INDICATORS
Fatal and Severe Risk Management and Focus on Potential Class 1 Incidents
Leadership Engagement Activity
Investigating for Success through Positive Investigation and Observations
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
POSITIVE INVESTIGATION MODEL99.9% OF WORK GOES RIGHT
UnexpectedInnovation
IncidentDefectFailed Task
LITTLE OR NO TIME ISSPENT ON UNDERSTANDING
WHY THIS WORKED
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
INVESTIGATING SUCCESS
1. Looks at normal work
2. Promotes innovation &improvement
3. Platform for ideas &solutions.
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
FOUR SIMPLE QUESTIONS
1. What was intended?2. What actually happened?3. What did we learn about it?4. What should we sustain or improve
next time?
©Lain
gO
’Rourk
e2016,all
rights
reserv
ed.
DOING SAFETY DIFFERENTLY
1. Promote engagement& trust
2. People centre ofsolution
3. Start talking aboutwork!