Let's Talk Business Cloud Computing for SME's

The Networked Business How Cloud Computing is revolutionising business

Paul Wallbank - Business Futurist, Author and SmartCompany Columnist

Rene Sugo - Technical Director & Co-Founder MyNetFone

Dominic O’Hanlon - Chief Strategy Officer, MYOB

Moderated by Valerie Khoo






The Networked BusinessHow cloud computing is revolutionising business

What is the cloud?

Cloud computing is nothing new

Scalability

Teamwork

Mobileworking

Dismantling edifices

Barriers are falling

Not alwaysfree

The risks

Security

Terms of service

Reliability

The case for business cloud computing

More information

[email protected] twitter: @paulwallbank



Rene Sugo - Technical Director & Co-Founder, MyNetFone



for

‘Let’s Talk Business’Rene Sugo

Technical Director & Co-founder

Slide 19www.mynetfone.com.au

http://www.mynetfone.com.au/

What are “cloud” phone systems?

Referred to as VoIP, Hosted PBX or Virtual PBX

Deliver PBX-style call features over the internet connection

No need to buy and maintain expensive PBX equipment

Ideal for small and medium businesses as there is less capital expense to

get the same call features as larger organisations

Flexible and scalable

For example, features include: auto-attendant, call transfer, call groups,

call forwarding, extension dialling and more

20Commercial in Confidence


What are “cloud” phone systems?

Uptake of hosted telephony


Upgrade Legacy Systems

16%

New Premise Based Systems

36%

Hosted Voice Systems

47%

Source MyNetFone business sales – Q1/2011

Your phone number is key


Benefits of “cloud”


Service Offering: Virtual PBX

Slide 25Commercial in Confidence

Call Features

You get the same call features as large corporations, but without the need to purchase and configure complex PBX equipment:

Voicemail & voicemail to email for each user

Auto-attendant (IVR)

Music on hold

Call groups

Extension dialling and call transfers

Call Forwarding

And more


Which businesses can take advantage of Virtual PBX today?


Costs & Benefits compared to traditional Phone Systems

Upfront savings on equipment

Quick set-up - voice services provisioned within 7 business days

Pre-configured Virtual PBX equipment ready to ‘plug & play’

Reduced maintenance spending – no technician required on site to make changes

Easy to grow or downsize

Flexibility

Monthly savings on call spend


Bill Analysis Example


Bill analysis for Air Energi

Global recruitment company supporting oil and gas capital development projects around the world

A recent happy MyNetFone Virtual PBX customer

Achieved 80% savings on monthly phone bills

Benefit from expandability of the system – add a few new phones & users every couple of months

With MyNetFone you could save $3289 per month off your phone bill. That is an amazing 80%

Case Study

Inconsult is a risk management consulting company

Using Virtual PBX for 2 years

4 line plan with 8 seats/handsets


Putting the system together was surprisingly simple and it works the first time around. No

manuals, no technicians, just plug the phones in and they work!

It was easier than setting up the coffee machine!

C. Y. Wong, Director, Inconsult

About MyNetFone

Market-leading VoIP provider in terms of size, reputation, innovation and

service delivery standards

Fast growth indicates market acceptance of our technology & that we are

‘doing things right’

Publicly listed company, unlike most other VoIP providers - which means

financial security, transparency and peace of mind

Profitable operations mean we are here for the long term

Numerous awards for innovation, performance, strength of core technology



MNF VoIP Solutions for Business

Small Office

• Simple plug & play setup

• Low set-up fees and cap plans with included calls

• No hardware costs – handsets included in monthly fees

Multi-line VoIP

• Simple addition to key system or PBX

• Reduce call costs quickly and easily

• Analogue “POTS” replacement

Virtual PBX

• Hosted PBX system “in-the-cloud”

• Reduced capital costs

• Lower Operating Expense

• Fully “IT” driven solution

SIP Trunks

• Add to SIP capable PBX for operating cost savings

• Added benefits of “in-the-cloud” functionality

Enterprise

• SIP-based services tailored to the needs of large organisations

• Enterprise-grade SLAs

• Reduced communications costs with minimum risk

ASX-listed, accountable, profitable and fast-growing company

Local Business Support Team

99.9% network uptime & solid network infrastructure

Service Level Agreements (SLA’s)

Tested for compatibility with all major IP-PBX brands


What sets us apart:Quality

Behind the scenes

The MyNetFone cloud quick stats:

24 Points of presence around Australia, New Zealand and SingaporeDedicated high speed national fibre optic networkOver 150 servers, or 600 processing coresOver 40 Terrabytes of storage – backed up every dayWith over 3 Gigbit/sec connectivity to the internetOver 80 dedicated engineers dedicated to supporting the infrastructure and our customers


Using a cloud service can give you access to

technology, infrastructure and expertise that

small businesses can’t build themselves.


Behind the scenes

That equates to over1.7 Billion

conversation minutes per annum!

Thank you for your time.







Enabling Connected Business

Dominic O’Hanlon, Chief Strategy Officer

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2010 Survey of MYOB Clients*

94% - Use the internet for business90% - Have a broadband connection74% - Use online banking41% - Buy Products on the internet30% - Email Marketing16% - Sell products or services online

* MYOB 2010 Business Monitor

enabling connected business

New Business

Model

New Product

Operational Efficiency

AccountRight

AccountRightOnline

› Speed of the Desktop

› Access to data: anywhere anytime

› Data backup

› Online \ Offline

› Auto updates

AccountRight

AccountRight

Connect with your clients & business partners

Thank You!


Please join us at these upcoming Let’s Talk Business events:

New Consumer - Trends and insights for SME advantage Tuesday 10 May

Mobile Internet for SMEs – Because every customer is mobile Tuesday 7 June

Leadership Exchange - Role models for success Tuesday 19 July

Tickets can be purchased tonight at the registration desk