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L E A D E R S H I P A N D O R G A N I S AT I O N F O RD I S T R I B U T E D T E A M S
B Y H U G O M E S S E R , B R I D G E
THE CHALLENGE + MORE
INHOUD
1 . A b o u t H u g o a n d B r i d g e
2 . R e m o t e w o r k : t h e f u t u r e
3 . H o w d o w e o r g a n i z e r e m o t e w o r k ?
a . P i t f a l l s i n d i s t r i b u t e d s o f t w a r e d e v e l o p m e n t
b . R e m o t e l e a d e r s h i p
c . H o w d o w e c r e a t e e n g a g e m e n t ?
d . O r g a n i s a t i o n a l s t r u c t u r e
e . T o o l s
6 . S u m m a r y
MY PATH
• M B A E r a s m u s i n R o t t e r d a m
• 2 0 0 1 : I - C l i p , f i r s t s t a r t u p
• 2 0 0 2 : P u b l i s h e r, n e w o f f i c e a n d p r o d u c t
• 2 0 0 4 : B a c k p a c k i n g i n A s i a
• 2 0 0 5 : S t a r t B r i d g e
• 2 0 0 7 : M a r r i e d , n o w 3 k i d s
• 2 0 1 4 : E x p e r t i n b u i l d i n g a n d m a n a g i n g
r e m o t e t e a m s ; a u t h o r o f 6 b o o k s
• 2 0 1 5 : E k i p a . c o l a u n c h
ABOUT BRIDGE: WHY?
C r e a t i n g j o b s i n d e v e l o p i n g e c o n o m i e s
BRIDGE PHILOSOPHY
Global IT Staf f ing = Remote Col leagues
Bridge Method ©
ABOUT BRIDGE; 6 + 4 = 10
The Bridge Method © is based on 10 years experience
The success of the method is based on 2 pillars
A-Players Collaboration
Quality Control
Team Development
BOOK SERIES HOW TO MANAGE A
REMOTE TEAM
REMOTE WORK: THE FUTURE
‘ A M I L L I O N E N G I N E E R S I N I N D I A
S T R U G G L I N G T O G E T P L A C E D I N
A N E X T R E M E LY C H A L L E N G I N G
M A R K E T ’
GROWTH IN REMOTE WORKERS
REMOTE TEAMS
THOUGHT PATTERNS
Wo r k i s w h a t yo u d o , n o t w h e r e yo u g o
WHAT’S GOING ON?
Who’s work ing wi th remote teams?
Context?
Quest ions and chal lenges?
HOW DO WE ORGANIZE REMOTE
WORK?
PITFALL 1; DISTRIBUTED SOFTWARE
DEVELOPMENT
‘ U s ’ ve r s u s ‘ t h e m ’ + ‘ P a r e n t - C h i l d ’
PITFALL 2
N o t e n o u g h p r e p a r a t i o n
1 . N o i n t e r v i e w s w i t h p e o p l e
2 . N o t t h i n k i n g a b o u t ‘ h o w ’ w e ’ l l w o r k
3 . N o t e a m - b u i l d i n g
PITFALL 3
1 . T h r o w r e q u i r e m e n t s i n t o t h e b l a c k b o x
2 . F i x e d p r i c e a n d d a t e
3 . S i t a n d w a i t
REMOTE LEADERSHIP
The one page strategic plan:
Vision to actions
TOP PRIORITIES SHEET
• Accountability on output (kpi’s)
• Clear quarterly rocks
• Individual accountability plans
MEETING RYTHM
ENGAGEMENT
3 c r i t i c a l s u c c e s f a c t o r s :
1 . P e o p l e
2 . C o m m u n i c a t i o n P r o c e s
3 . E m p a t h y
PEOPLE
a ) T h e r i g h t p e o p l e o n s h o r e + r e m o t e
b ) B u i l d a r e a l t e a m !
c ) P r o c e s s M a n a g e r
d ) E x p e r i e n c e d ( t e c h n i c a l ) p r o j e c t m a n a g e r
BRIDGE CANVAS
EM*PA*THY
EMPATHY: CULTURAL DIFFERENCES
W i t h e m p a t h y y o u c a n a c c e p t t h e d i f f e r e n c e s
F r o m t h e r e , y o u c a n m a n a g e ‘ a r o u n d ’ t h e
d i f f e r e n c e s : r e a l c o l l a b o r a t i o n
EMPATHY: IN THE WORK
S t i m u l a t e e m p a t h y :
A m o n g t e a m m e m b e r s : i n v e s t i n t r i p s
W i t h t h e c o m p a n y c u l t u u r : v a l u e s , v i s i o n
W i t h t h e p r o d u c t s : w h o u s e s t h e m ? w h y ? h o w d o
w e e a r n m o n e y ?
ORGANISATIONAL STRUCTURE: SCRUM
LOCAL OR CENTRAL?
Product owner: centra l , c lose to
customer
execut ion: team in one of f ice
Use locals as much as possib le
TOOLS
SUMMARY
l e a d e r s h i p : O n e p a g e s t r a t e g i c p l a n & m e e t i n g
r h y t h m
e n g a g e m e n t : F o c u s o n p e o p l e : w h o + b u i l d a
t e a m ; E m p a t h y
O r g a n i s a t i o n : S c r u m & c l e a r r o l e s
T o o l s : c h o o s e t h e r i g h t o n e s
CONTACT
h . m e s s e r @ b r i d g e - s t a f f i n g . c o m
+ 3 1 6 5 4 2 3 0 7 0 8
h u g o m e s s e r
h t t p : / / w w w. b r i d g e - s t a f f i n g . c o m
h t t p : / / w w w. e k i p a . c o
h t t p : / / w w w. h u g o m e s s e r . c o m
WE MAKE GLOBAL IT STAFFING WORK
THANKS
CULTURE: RECOMMENDATIONS
3 t i p s :
1 . p r a c t i c e > i n v e s t t i m e i n g e t t i n g t o k n o w t h e o t h e r
c u l t u r e
2 . p a t i e n c e + A c c e p t a n c e > i t t a k e s t i m e
3 . O p e n n e s s + R e s p o n s i b i l i t y r e ‘ s a c r e d ’