33
LEADERSHIP AND ORGANISATION FOR DISTRIBUTED TEAMS BY HUGO MESSER, BRIDGE

Leadership and organisation for distributed teams

Embed Size (px)

Citation preview

Page 1: Leadership and organisation for distributed teams

L E A D E R S H I P A N D O R G A N I S AT I O N F O RD I S T R I B U T E D T E A M S

B Y H U G O M E S S E R , B R I D G E

Page 2: Leadership and organisation for distributed teams

THE CHALLENGE + MORE

Page 3: Leadership and organisation for distributed teams

INHOUD

1 . A b o u t H u g o a n d B r i d g e

2 . R e m o t e w o r k : t h e f u t u r e

3 . H o w d o w e o r g a n i z e r e m o t e w o r k ?

a . P i t f a l l s i n d i s t r i b u t e d s o f t w a r e d e v e l o p m e n t

b . R e m o t e l e a d e r s h i p

c . H o w d o w e c r e a t e e n g a g e m e n t ?

d . O r g a n i s a t i o n a l s t r u c t u r e

e . T o o l s

6 . S u m m a r y

Page 4: Leadership and organisation for distributed teams

MY PATH

• M B A E r a s m u s i n R o t t e r d a m

• 2 0 0 1 : I - C l i p , f i r s t s t a r t u p

• 2 0 0 2 : P u b l i s h e r, n e w o f f i c e a n d p r o d u c t

• 2 0 0 4 : B a c k p a c k i n g i n A s i a

• 2 0 0 5 : S t a r t B r i d g e

• 2 0 0 7 : M a r r i e d , n o w 3 k i d s

• 2 0 1 4 : E x p e r t i n b u i l d i n g a n d m a n a g i n g

r e m o t e t e a m s ; a u t h o r o f 6 b o o k s

• 2 0 1 5 : E k i p a . c o l a u n c h

Page 5: Leadership and organisation for distributed teams

ABOUT BRIDGE: WHY?

C r e a t i n g j o b s i n d e v e l o p i n g e c o n o m i e s

Page 6: Leadership and organisation for distributed teams

BRIDGE PHILOSOPHY

Global IT Staf f ing = Remote Col leagues

Bridge Method ©

Page 7: Leadership and organisation for distributed teams

ABOUT BRIDGE; 6 + 4 = 10

The Bridge Method © is based on 10 years experience

The success of the method is based on 2 pillars

A-Players Collaboration

Quality Control

Team Development

Page 8: Leadership and organisation for distributed teams

BOOK SERIES HOW TO MANAGE A

REMOTE TEAM

Page 9: Leadership and organisation for distributed teams

REMOTE WORK: THE FUTURE

‘ A M I L L I O N E N G I N E E R S I N I N D I A

S T R U G G L I N G T O G E T P L A C E D I N

A N E X T R E M E LY C H A L L E N G I N G

M A R K E T ’

Page 10: Leadership and organisation for distributed teams

GROWTH IN REMOTE WORKERS

Page 11: Leadership and organisation for distributed teams

REMOTE TEAMS

Page 12: Leadership and organisation for distributed teams

THOUGHT PATTERNS

Wo r k i s w h a t yo u d o , n o t w h e r e yo u g o

Page 13: Leadership and organisation for distributed teams

WHAT’S GOING ON?

Who’s work ing wi th remote teams?

Context?

Quest ions and chal lenges?

Page 14: Leadership and organisation for distributed teams

HOW DO WE ORGANIZE REMOTE

WORK?

Page 15: Leadership and organisation for distributed teams

PITFALL 1; DISTRIBUTED SOFTWARE

DEVELOPMENT

‘ U s ’ ve r s u s ‘ t h e m ’ + ‘ P a r e n t - C h i l d ’

Page 16: Leadership and organisation for distributed teams

PITFALL 2

N o t e n o u g h p r e p a r a t i o n

1 . N o i n t e r v i e w s w i t h p e o p l e

2 . N o t t h i n k i n g a b o u t ‘ h o w ’ w e ’ l l w o r k

3 . N o t e a m - b u i l d i n g

Page 17: Leadership and organisation for distributed teams

PITFALL 3

1 . T h r o w r e q u i r e m e n t s i n t o t h e b l a c k b o x

2 . F i x e d p r i c e a n d d a t e

3 . S i t a n d w a i t

Page 18: Leadership and organisation for distributed teams

REMOTE LEADERSHIP

The one page strategic plan:

Vision to actions

Page 19: Leadership and organisation for distributed teams

TOP PRIORITIES SHEET

• Accountability on output (kpi’s)

• Clear quarterly rocks

• Individual accountability plans

Page 20: Leadership and organisation for distributed teams

MEETING RYTHM

Page 21: Leadership and organisation for distributed teams

ENGAGEMENT

3 c r i t i c a l s u c c e s f a c t o r s :

1 . P e o p l e

2 . C o m m u n i c a t i o n P r o c e s

3 . E m p a t h y

Page 22: Leadership and organisation for distributed teams

PEOPLE

a ) T h e r i g h t p e o p l e o n s h o r e + r e m o t e

b ) B u i l d a r e a l t e a m !

c ) P r o c e s s M a n a g e r

d ) E x p e r i e n c e d ( t e c h n i c a l ) p r o j e c t m a n a g e r

Page 23: Leadership and organisation for distributed teams

BRIDGE CANVAS

Page 24: Leadership and organisation for distributed teams

EM*PA*THY

Page 25: Leadership and organisation for distributed teams

EMPATHY: CULTURAL DIFFERENCES

W i t h e m p a t h y y o u c a n a c c e p t t h e d i f f e r e n c e s

F r o m t h e r e , y o u c a n m a n a g e ‘ a r o u n d ’ t h e

d i f f e r e n c e s : r e a l c o l l a b o r a t i o n

Page 26: Leadership and organisation for distributed teams

EMPATHY: IN THE WORK

S t i m u l a t e e m p a t h y :

A m o n g t e a m m e m b e r s : i n v e s t i n t r i p s

W i t h t h e c o m p a n y c u l t u u r : v a l u e s , v i s i o n

W i t h t h e p r o d u c t s : w h o u s e s t h e m ? w h y ? h o w d o

w e e a r n m o n e y ?

Page 27: Leadership and organisation for distributed teams

ORGANISATIONAL STRUCTURE: SCRUM

Page 28: Leadership and organisation for distributed teams

LOCAL OR CENTRAL?

Product owner: centra l , c lose to

customer

execut ion: team in one of f ice

Use locals as much as possib le

Page 29: Leadership and organisation for distributed teams

TOOLS

Page 30: Leadership and organisation for distributed teams

SUMMARY

l e a d e r s h i p : O n e p a g e s t r a t e g i c p l a n & m e e t i n g

r h y t h m

e n g a g e m e n t : F o c u s o n p e o p l e : w h o + b u i l d a

t e a m ; E m p a t h y

O r g a n i s a t i o n : S c r u m & c l e a r r o l e s

T o o l s : c h o o s e t h e r i g h t o n e s

Page 31: Leadership and organisation for distributed teams

CONTACT

h . m e s s e r @ b r i d g e - s t a f f i n g . c o m

+ 3 1 6 5 4 2 3 0 7 0 8

h u g o m e s s e r

h t t p : / / w w w. b r i d g e - s t a f f i n g . c o m

h t t p : / / w w w. e k i p a . c o

h t t p : / / w w w. h u g o m e s s e r . c o m

Page 32: Leadership and organisation for distributed teams

WE MAKE GLOBAL IT STAFFING WORK

THANKS

Page 33: Leadership and organisation for distributed teams

CULTURE: RECOMMENDATIONS

3 t i p s :

1 . p r a c t i c e > i n v e s t t i m e i n g e t t i n g t o k n o w t h e o t h e r

c u l t u r e

2 . p a t i e n c e + A c c e p t a n c e > i t t a k e s t i m e

3 . O p e n n e s s + R e s p o n s i b i l i t y r e ‘ s a c r e d ’