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Keys to Successful Mentoring Programs

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Explains the role of the mentor and protege and steps in the mentoring process

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Page 2: Keys to Successful Mentoring Programs

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Outline:

Part I: Setting the Stage

Mentoring Mission Objectives (Mentoring Relationship & Program)

Definitions Mentor and Protégé Roles

Part II: Process

Program Guidelines Mentoring Framework Mentoring Process Steps

Part III: Resources

Tools and Resources Program Flexibility

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Mission of a Mentoring Program

The mission of the Mentoring Program is togrow our own internal talent

by providing the participants with leadership challenges and developmental

opportunities.

Since this is a pilot program, participants will also be helping to create and shape a tool that can benefit a

wider audience of your colleagues in the future.

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Mentoring Relationship Objective

The objective of the mentoring relationship is to experience a stimulating

journey of self-discovery and development which will provide you exposure to opportunities for

personal fulfillment and achievement.

Enjoy your journey!

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Retention and engagement

•Support and reward high performance

Succession Planning

•Creation of talent pool

Development of professional relationships

Create culture of continuous learning

•Individual development

•Knowledge transfer

Career growth and development:

•Cultivate individual career planning ownership

Mentor to gain better perspective of individual /

organizational issues

Mentoring Program Objectives

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Mentoring is… a means of developing human resources about guiding others in their personal quest for growth through

learning a stimulating journey of self-discovery and development which

provides opportunities for personal fulfillment and achievement. a fundamental form of human development where one person invests

time, energy, and personal know-how assisting the growth and ability of another person.

a method for encouraging human growth

What is Mentoring?

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What is a Protégé?

A Protégé is the recipient of the Mentor’s guidance and must be committed to expanding his/her capabilities, be open and receptive to new ways of learning, and have a sense of personal responsibility about the mentoring relationship and his/her own growth & development

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What is a Mentor?What is a Mentor?

A Mentor is a learning leader who facilitates the learning process for a Protégé:

Promotes intentional learning through multi-channels: transformational learning, beyond the day to day• Coaching, insights, sharing own experiences (anecdotes and personal

scenarios), guidance, modeling, stimulates individual growth, encourages thought provoking opportunities that help develop a personal vision, helps protégé identify his personal winning strategy, elicits high commitment to personal change and development

• Opens doors to learning opportunities when possible and appropriate

Provides Protégé exposure to broad networks

Provides a broader view (than the Manager) thus creating a path for the future of the protégé.

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What is the Mentor’s Responsibility?

Mentor’s Responsibility:• Career support by encouraging challenging and growth

opportunities (horizontal career moves)

• Emotional support: encouragement, recognition, feedback, coaching

• Support for short term and/or long term planning

• Access to learning opportunities, resources and networking

• Keeps the protégé on the right track to avoid aimless detours

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Protégé Responsibilities:

Be committed to expanding his/her capabilities

Be open and receptive to new ways of learning

Be open to feedback

Have a sense of personal responsibility about the mentoring relationship: take ownership

Follow through on development plan and coaching for his/her own growth and development

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What is the Protégé Manager’s Role?

A Manager supports the Protégé / Mentee’s learning process by encouraging on the job learning (day to day capacity building) and monitoring employee performance in alignment with corporate goals

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How often do we meet? Protégés and Mentors may meet twice a month, or a minimum once a

month

How do we work together? Proteges and Mentors review the Protégé’s needs assessment and

establish goals for career development. Resources are available on the Mentoring Website to guide conversations

and development opportunities Proteges work on the development actions and check in with Mentor for

coaching Proteges and Mentors complete quarterly feedback reports on-line.

How long is the program? It is a twelve month program.

Mentoring Program Guidelines

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Mentoring Framework

Types of Mentoring Relationships

Job Challenges&

Business Related Issues

Special Projects

Gain New Insight and

Experience

Career Development

Types of Mentoring Discussions

Types of Sub-Mentors

Individual Development

Senior Leaders

Peers SubjectMatter Expert

External Family

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Step 1. Register on-line - http://hrtalentpro.com

Step 2. Complete competency assessment

Step 3. Attend Mentoring Workshop: Mentoring Overview and

Familiarization with on-line tools

Step 4. Identify strengths, development needs, goals

Step 5. Mentor and Protégé first meeting: get acquainted and

complete Mentor / Protégé contract

Step 6. Mentor and Protégé on-going meetings: refer to

discussion guide, agenda, work on areas for devp and

challenges, measure outcomes

Step 7. Quarterly feedback submitted on-line

Step 8. End of program final program evaluation

Steps in the Mentoring Process

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Step 1. Register on-line The first step in the Mentoring Program is to use the online system to

register. The Program Adminstrator will send you the link.

Enter the homepage of the Mentoring Program: sign-in as a new user and complete the registration. Ensure you remember your password

Once the Administrator approves you, you will receive an email directing you to take the self-assessment. Enter the Mentoring Program homepage again and complete the self-assessment (using the password you created)

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Step 2. Complete Competency Assessment

Complete the Competency Assessment by rating your current level of proficiency. The assessment automatically calculates your averages. Review the results and identify areas that are strengths and development areas

Save and print a copy of the assessment to share with your Mentor during your first meeting.

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Step 3. Attend Mentoring Workshop

Mentoring Overview

Familiarization with on-line tools

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Identify areas that need improvement and brainstorm actions for development• Review the Assessment and identify strengths and development

areas• Add any other areas you want to develop• Prioritize: work just on the top 3• Identify action steps that will help you achieve desired goals

• What resources you will need and how can your mentor support you?

• Commit to executing on your action plan• Determine how you will track progress against your action plan

4. Identify Strengths & Development Needs

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Step 5. Meetings

First Meeting:

Get acquainted and establish a relationship• Find commonalities and share personal interests, hobbies• Share professional background, education, and areas of expertise• Learn about what is most important to each one of you

Set expectations• What does the Mentor expect from the Protege?• What does the Protégé expect from the Mentor?• What will the Mentor provide or not provide?• How will we measure and evaluate outcomes?

Complete a Contract Agreement • Refer to Contract Agreement in the Mentoring website, download it and

complete it• Print the completed document – refer to it so you stay focused and

aligned

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Step 5. Meetings

On-Going Meetings

Set a specific time, date, and location

Have an agenda prepared in advance

Have a summary of notes from the last session

Meet at the agreed time and be punctual

Follow up on action items from last meeting

Agree on what will be discussed in next meeting

Agree on action items to be accomplished against devp plan

Proteges and Mentors have one final meeting to share learnings

and celebrate their success

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The Purpose of the Feedback is:

To enhance your mentoring relationship and ultimate outcome of your development plan

Share feedback to recognize accomplishments, and to suggest opportunities for improvement

Track and Monitor Progress

Step 7. On-Line Feedback Tool

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Step 8. End of Program Evaluation

Protégé and Mentors complete an end of the program evaluation to determine the effectiveness and measure results.

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Mentoring Web-Site Demo

www.hrtalentpro.com

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Tools and Resources

Mentor & Protégé• Benefits of Mentoring• Mentoring Process Overview• Mentoring Styles• Meeting Agenda• Mentor / Protégé Contract• Identify Challenge• Brainstorming• Action Planning Template• Feedback Review

Mentor• Mentor Discussion

Guidelines• Communicating with your

Protégé• Mentor Roles & Resp

Protégé• Protégé Roles & Resp• Writing S.M.A.R.T. Goals• Protégé Devp Plan• Development Resources

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Program Flexibility

Mandatory: Register Complete Self-Assessment (Protégé) Identify Strengths/Development Attend Mentor/Protégé Meetings Create and Execute Development Plans Provide Feedback: Quarterly and End of Program

Optional Tools (Contract – strongly suggested) Can use current development plan

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“All truths are easy to understand once they are discovered;

the point is to discover them.”Galileo Galilei

“I hear and I forget.I see and I remember.

I do and I understand.”Confucious

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If you are interested in implementing an on-line Mentoring Program, please contact us for more information!

[email protected]

www.hrtalentpro.com