CtrlS - IT Services Security, Technology

& Infrastructure

Emergency requirements of computing power and other IT

infrastructure?

Spare Stocks for emergencies

More than 90 servers and 30 TB in stock

Sl No Item Qty

01 Servers 90 Nos

02 Switches 20 Nos

03 Firewalls 50 Nos

05 Storage 30 TB

06 Backup 10 TB/ 02 Tape Drives

07 Backup Licence 500

08 Microsoft Stack SPLA

09 Tape Storage 500

10 Internet Bandwidth 3 Gbps

Skill sets of CtrlS

Technology L1 L2 L3 L4

Microsoft Windows

Linux

Virtualization (VMWare, Hyper-V)

Database Management (Oracle, SQLServer, MySQL)

Cluster Architecture

Disaster Recovery Management

Storage Management

Backup & Restore

Network & Security

Our people capabilities

Low latency connectivity to office, branches and customers?

What kind of scalability is available?

Network Infrastructure

Tier4 philosophy – fully redundant Service providers, routers, firewalls, IDS,switches

Two ‘meet me’ rooms for telcos and ring architecture inside the premises

Internet bandwidth scalable beyond 3GBPS

All MPLS providers are present at site

Network Infrastructure

Network Diagram

Network Diagram

Processes established for better service

levels and business continuity? Are they certified?

ITILLean Six

Sigma

ITIL – this remains our backbone in offering services. ITIL is the leader in IT guidelines and best practice publications; it has been tested in real world environments for over a decade and is proven.

Lean Six Sigma is a model of eliminating waste in processes as well as data driven data analysis ensuring better service to the end user

Escalation driven matrix to help you get timely delivery of services

Account Managers as a single point of contact

Our Process

Our certifications

CtrlS Certifications

TIA Tier 4 certification

ISO 20000

ISO 27001

BS 25999