INTRODUCTION

37 +

MARRIED , WIFE – TEACHER OF ENGLISH , ST, LAWRENCE’S CONVENT- COLOMBO , HAVE 2

KIDS AGED 12 & 7

HOBBIES – NEW GADGETS, STRICTLY TECHNOLOGY RELATED READING .

NAME : INDIKA GUNAWARDENA

PRESENT EMPLOYER: LAUGFS HOLDINGS LTD

DESIGNATION : CHIEF INFORMATION OFFICER (CIO)

STARTED OFF MY CAREER AS: AN ACCOUNTS EXECUTIVE AT AN ADVERTISING

FIRM (LINTAS) IN AUGUST 2000

JOINED SEYLAN BANK (A LEADING COMMERCIAL BANK IN SRI LANKA ) AS A

MANAGEMENT TRAINEE – MAY 2001

EMPLOYMENT HISTORY

LAUGFS Holdings June 2013 – Jan 2014 – Head of IT , LAUGFS ECO Jan 2014 onwards – Chief Information Officer (CIO)

CIS Holding Corp , USA March 2010 – Mar 2011 – Senior Manager

IT & Administration , SL operations Mar 2011 – April 2012 - Assistant General

Manager, SL Operations April 2012 – June 2013 - General Manager , SL & TL Operations

Peoples Leasing August 2009 – March 2010 - Chief Information Officer (CIO)

Seylan Leasing Limited May 2006 – August 2009 – Chief Information Officer (CIO)

Seylan Bank August 2001 – august 2002 – QA Engineer August 2002 – May 2003 – Assistant

Manager IT May 2003 – May 2006 – Manager IT

Educational / Professional Qualifications

MEMBERSHIPS IN PROFESSIONAL BODIES

Member, Sri Lanka Computer Society (MCSSL) Member, British Computer Society (MBCS) Chartered IT Professional, British Computer Society (CITP) Member, Australian Computer Society (MACS) Member, Certified Professional Managers (MCPM)

PROFESSIONAL QUALIFICATIONS

VMware Certified Professional Version 5.0 (VCP 5.0)

Microsoft Certified Professional (MCP)

Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified IT Professional (MCITP)

Cisco Certified Network Associate (CCNA) , CISCO , USA

Cisco Certified Network Associate – Security (CCNA -Security), CISCO , USA

Certified Wireless Network Specialist (CWNS) – Planet 3, USA

Diploma in System Design from the National Institute of Business Management , Sri Lanka (DCSD)

Registered Investment Advisor ( RIA - Colombo Stock Exchange)

Diploma in Finance Management (Dip in FM)

Advance Diploma in Banking and Finance (H.Dip in Banking)

Chartered Institute of Management Accountants (CIMA ) strategic Level

PERSONAL VISION STATEMENT

My Personal Vision is to be :

To be healthy , financially secure, competent and successful in my chosen career and have my positive attitude and goals help and inspire everyone around me.

To never stop learning and to pass on what I have learnt to others

To develop greater patience, understanding and love for others

And my family to know that in all things and at all times that I love and value them

We are in the business of offering, deploying and supporting our customers

with innovative, reliable technologies and solutions to help them operate in

under a safe and secure digital environment.

The Business

How we define our business

Information technology consulting

Offer, deploy, support and manage ICT solutions and

infrastructure

Offer and manage network connectivity and

communication.

Disaster recovery planning, provisioning, backing up,

replication and recovery in case of a disaster.

Web application development , deployment and

maintenance and support

Business Application development , deployment and

maintenance and support

Enterprise application Support and consultancy

Internet, Virus protection and spam / intruder

protection

Computer Hardware maintenance and support

Contact center support for ICT related issues.

Data warehousing, mining and Business intelligence

services

Interface programing and development with off-the-

shelf application packages

Support and maintenance of in-house developed

applications

Conduct training for new recruits and refresher

programs to existing staff

The Business Our Services

Our Vision

Our Mission

Is to keep offering, deploying and supporting our customers with innovative, reliable technologies, solutions on a safe and secure platform for them to remain competitive

in their line of businesses

Is to become a strategic enabler to our internal and external customers’ business infrastructure. We will continue to map our experiences and skills with customers’ business

demands.

The Business

SWOT Analysis / Identifying Obstacles

StrengthsWe Have:1. Embarked on implementing the world’s best

ERP2. Technical expertise & experience of IT

management & staff3. Dedicated team of professionals in a diverse IT

disciplines4. Virtualization of server farms

Weaknesses1. Lack of Disaster recovery & Business continuity2. Lack of Service Level Agreements (SLAs)3. Lack of proper documentation regarding how

we do things4. Lack of strategic planning5. Lack of proper IT support request escalation

process6. Higher reliance on Proprietary software7. No proper IT Asset Management in place

Opportunities1. Wireless Technology2. Cloud Computing3. Virtualization4. Remote Computing5. We could improve our Big Data & Analytics,

Data Warehousing, Mining & BI Capabilities6. Strengthen our workforce mobility capabilities7. Make the Best Application & infrastructure

available to improve user efficiency

Threats1. Hostile Security Environment2. Staffing Challenges to Support New

Initiatives Regarding Emerging Technology Trends

Lack of Disaster recovery & Business continuity

A. Implementation of an Active /Passive DR site

Lack of Service Level Agreements (SLAs)

A. Establish a Central Contact Centre

Lack of proper documentation regarding how we do things

A. Obtaining ISO 27001 Certification

Lack of strategic planning

A. Train Application support Team on SAP BI / ABAP

B. Succession planning

Lack of proper IT support request escalation process

A. Establish a Central Contact Centre

Higher reliance on Proprietary software

A. Reducing the use of Microsoft products and

implement open source .

No proper IT Asset Management

A. Introduce IT Asset Management system across the group

Hostile Security Environment

Staffing Challenges to Support New Initiatives Regarding Emerging Technology Trends

A. Provide training and arrange workshops to improve knowledge, skills of staff

B. Train Application support Team on SAP BI / ABAP

Succession planning

Strategic Solutions - What I intend to do about Weaknesses and threats.

COST

Eco-Sri 11,223,412.00

26,111,870.00

GAS 1,598,794.20

13,272,200.00

Petroleum 320,400.00 1,035,420.00

Lubricant 120,000.00 1,769,300.00

Supermarket

5,992,200.00

8,913,047.4

0

Engineering 144,000.00 2,774,800.00

Rubber 120,000.00 820,000.00

LAHES 252,000.00

Leisure 492,360.00

Capital 216,000.00

Holding ->

HRD 209,000.00

Imports 198,300.00

Procurement 228,000.00

Legal 104,500.00

Treasury 313,500.00

SAP 7 MN 25 MN

Microsoft 3.5 MN 4.3 MN

Exchange 3.28 MN

Budgeted Cost of Group IT Total CAPEX 2014-15 – 83,996,637

Total OPEX 2014-15 – 35,312,466

HEAD OFFICE

ENSURE DISASTER RECOVERY AND BUSINESS CONTINUITY

- Implementation of a DR site

Strategic Goal - 1

SLT

LANKABELL

Dialog

PTP Link 4MB (Replication Link)

Project Cost

Capex - Rs. 20 Million (USD 154,000)

Opex - Rs. 360,000 (USD 2800)

Project duration

3 Months – from July to October

Tasks involved in the Project

1. DR planning

Initiate DR Plan

Kick off Meeting

Identify Hardware and Software Requirement

Select DR Site location

Request Vendor Proposal

Vendor Evaluation

Select ISP Operator for DR Site

2. Procurement

Purchase Hardware & Software

3. DR Implementation

Hardware and Software Installation

Configure Network requirement

Connectivity Testing

Create Recovery Plan

4. DR Testing and user Acceptance

Announce DR Plan

Simulate Test recovery plan

Client Connectivity check

Execute DR Recovery Plan

Check Connectivity & Service Availability

User Acceptance Testing

THANK YOU