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Some people are better than others at answering the calls that come into your business.

In 2011 why every business must have a cloud based world class speech enabled auto attendant

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In 2011 every business must have a cloud based world class speech enabled auto attendant. Learn about the benefits, ROI, and surprisingly easy ways to introduce speech enabled auto attendant to your business.

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Page 1: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Some people are better than others at answering the calls that come into your business.

Page 2: In 2011 why every business must have a cloud based world class speech enabled auto attendant

And research indicates that on average, only 3 out of 10 of the calls to your business are from customers.

Page 3: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Most calls to businesses from “friends and family”, other employees, outside vendors, other enterprise support staff.

Page 4: In 2011 why every business must have a cloud based world class speech enabled auto attendant

If the reason for a live operator answering all incoming phone calls is to provide “high touch” personal attention to the company’s clients then…

Page 5: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Consider a high quality “automated attendant.” But before we get too excited about automation...

Page 6: In 2011 why every business must have a cloud based world class speech enabled auto attendant

SHOCKING TRUTH ABOUT TELEPHONE KEYPADS

Page 7: In 2011 why every business must have a cloud based world class speech enabled auto attendant

“Spell the name of the employee you wish to reach using your telephone

keypad…”

Page 8: In 2011 why every business must have a cloud based world class speech enabled auto attendant

“Spell the name of the employee you wish to reach using your telephone

keypad…”

Page 9: In 2011 why every business must have a cloud based world class speech enabled auto attendant

“Spell the name of the employee you wish to reach using your

telephone keypad…”

Page 10: In 2011 why every business must have a cloud based world class speech enabled auto attendant

“So what’s the solution?”

Page 11: In 2011 why every business must have a cloud based world class speech enabled auto attendant

“Don’t annoy your callers…”

Page 12: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Allow your callers to simply SAY the name of the person they want to talk to instead of fussing around with SPELLING.

Page 13: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Previously, deploying premise based speech applications was tricky and expensive.

Page 14: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Leverage a new service that removes technical challenges and the expense of speech recognition applications.

Page 15: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Leverage speech recognition to grow revenue, reduce churn, and delight customers without expensive capital.

Page 16: In 2011 why every business must have a cloud based world class speech enabled auto attendant

Discover cloud based business model to deploying enterprise speech recognition applications easily and affordably.