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Challenges for taking your Open Data hack from tens to millions of users.
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How to Scale your Hacks
Luke ClossFounder & CTO, OpenWest Systems
@lukec - http://openwe.st
Speaker Background
•Based in Vancouver, BC
•Telecomm, Anti-spam, Collaboration
•HTTP, Open Web, Juggling & Circus
•Co-founder of Vancouver Hack Space
• VanTrash, Budget visualization, gut, Parliament scrapers, Corporate registry tools, Election finance tools, Recollect, Open Data catalogues, Marine AIS Traffic, CKAN, datadotgc.ca, sidewalk chalk dataviz, hackathons, Open Data Day, …
Start with a hack: VanTrash
The Beginning
A few months later…
❤
There is something here!
How can we bring this to more
people?
Problem:
Cities don’t embrace hacks.
Ideas &
Hacks
Infrastructure
ProjectsProductsService
s
Ideas &
Hacks
Infrastructure
ProjectsProductsService
s
Many of these ideas will “fail”.
That’s okay.
Ideas &
Hacks
Infrastructure
ProjectsProductsService
s
The good innovations typically move to the right.
Ideas &
Hacks
Infrastructure
ProjectsProductsService
s
Established VendorsCitizens
Realization:
Cities are missing out.
Ideas &
Hacks
Infrastructure
ProjectsProductsService
s
Cities miss out, these solutions are too cheap!
Nobody will use this!
•City won’t use it.
•City won’t link to it.
•City would need a SLA.
•No business to provide a SLA.
•Cost would be too low.
•Project will probably die out.
Why is that bad?•The city can’t do cheap things
•The city can’t collaborate with citizens
•This limits opportunity for new vendors to provide greatly cheaper services.
Realization:
To achieve goals: Become a Vendor
Productize:Re-designRe-brand
Re-architectRe-build
ReCollect
Product that is truly unique &
provides significant value to
municipalities.
Truly amazing collaborations with
City of Ottawa, many others …
(~75% of Ottawa households have used ReCollect!)
Growing customer base, across North
America
International Distribution
Partners!
In Summary•Open data + Ideas + Hacks
➨Innovation
•Innovations + Time + Effort ➨ Products
•Building a open data company is:
•fucking hard
•fucking stressful
•fucking awesome
