How to Bea Salesforce Admin Superhero

BROUGHT TO YOU BY THE SALESFORCE APPEXCHANGE

Salesforce admins can save the day at theircompany in many ways. Click through forapps and best practices that will helpyou go above and beyond whenever duty calls.

Get the trainingyou need.

Superhero admins aren't bornwith superpowers. AttendingSalesforce admin and developerclasses will you develop yourSalesforce powers.

#1

“C” is for“Certified.”

Salesforce certifications prove your skills to your organizationwhile ensuring your powers are as strong as other admins so youcan tackle bigger challenges.

#2

CERTIFIED

Listen to your users.Listen to your stakeholders.Listen to your management.

Have ears biggerthan your mouth.

#3

Make announcements about new features, apps, and use cases.Leverage multiple channels to get your message out there.(For example: a newsletter, Chatter, webinars, and YouTube.)

Communicate, communicate,communicate

#4

That’s like handing asalesperson a phone andtelling them “sell.” Giveusers the tools and trainingto be successful.

Don’t assumeemployees know whatto do with Salesforce.

#5

The AppExchange is the #1 marketplace for apps builtspecifically for superheros like you. You'll find Apps to makeSalesforce faster and extend Salesforce to more users.

Visit the AppExchangeregularly to see what’snew from developers.

#6

Give your users anew app often

#7

With a huge mix of free andpaid apps, you can roll outnew features all the timeto keep users engaged.

Even paid apps will typically offer a free trial and you canalways uninstall. The myriad of AppExchange peer reviewsare a great reference when trying out an app.

Download and trynew apps from

the AppExchange.

#8

Downloading and using analytics apps from the AppExchangecan give you this shareable data with the click of a button.

Give users, stakeholders,and leadership data

they didn’t know existed.

#9

Salesforce releases three

upgrades a year based on

admin feedback and often

contain tons of new tools

to help you move faster.

They also help you plan for

changes or featurescoming in the next release.

Read and understandrelease notes.

#10

Attend your local user group to learn best practices from otheradmins and developers. Join the Salesforce Success Community.Use #askforce to get answers to admin questions via Twitter.

Every superhero needs asidekick or two.

#11

Wear a superherocostume everyday.*

#12

*optional

The Salesforce AppExchange is the enterprise app marketplace

where 2,000+ apps help Salesforce customers be more productive, connected,

and mobile. Visit the AppExchange and explore the possibilities today.

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