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How to hire and when to fire an employee
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11© Expressive Business Strategies 2008-2010, All rights Reserved 11
Building a Business – Building a Business – Hiring EmployeesHiring Employees
22© Expressive Business Strategies 2008-2010, All rights Reserved
Hire or Use Temporary HelpHire or Use Temporary Help
Should you hire a new employee or Should you hire a new employee or contract with a firm to provide the skill?contract with a firm to provide the skill?
That depends on:That depends on:
~ How specialized the skill required is~ How specialized the skill required is
~ Duration of the skill required~ Duration of the skill required
~ Whether you want to retain the ~ Whether you want to retain the experience gained by working on the experience gained by working on the project or whether it is ok to let goproject or whether it is ok to let go
22
33© Expressive Business Strategies 2008-2010, All rights Reserved
Hiring – The Key
Hire CHARACTER First
Most companies hire SKILLS first and HOPE they get character
Be SLOW to hire and FAST to fire, rather than the other way around
44© Expressive Business Strategies 2008-2010, All rights Reserved
Character Attributes
What are the Character Qualities you are looking for?
1
2
3
4
5
55© Expressive Business Strategies 2008-2010, All rights Reserved
Consideration #1Consideration #1
Realize thatRealize that Your time is valuableYour time is valuable There is a limit to what you can contribute to There is a limit to what you can contribute to
the businessthe business You will need to hire so that you can focus You will need to hire so that you can focus
your talents in the area of the business that your talents in the area of the business that Needs it mostNeeds it most
Will cause the most growthWill cause the most growth
66© Expressive Business Strategies 2008-2010, All rights Reserved
Consideration #2Consideration #2
Each manager should hire their own direct Each manager should hire their own direct reportsreports
When hiring, involve peers, if possible. When hiring, involve peers, if possible. Have a 2Have a 2ndnd opinion. opinion.
Encourage the hiring of “the best”Encourage the hiring of “the best”
77© Expressive Business Strategies 2008-2010, All rights Reserved
Consideration #3Consideration #3
Prioritize your hiring needsPrioritize your hiring needs
Focus on what will help you to expand Focus on what will help you to expand your businessyour business Do you hire a person with the exact skills that Do you hire a person with the exact skills that
you need but has no ability to grow? you need but has no ability to grow? oror
Do you hire a person to train but has the skills Do you hire a person to train but has the skills to grow with the company?to grow with the company?
88© Expressive Business Strategies 2008-2010, All rights Reserved
Consideration #4Consideration #4
Job PositionsJob Positions ~ Establish job positions with descriptions~ Establish job positions with descriptions ~ Hire people into positions, Do not create ~ Hire people into positions, Do not create
positions for peoplepositions for people
Put together a prioritized skill list and create a Put together a prioritized skill list and create a job posting (advertisement for the job)job posting (advertisement for the job) List required:List required:
SkillsSkillsEducationEducationExperienceExperience
99© Expressive Business Strategies 2008-2010, All rights Reserved 99
Consideration #5Consideration #5
How do you let the people with the skills How do you let the people with the skills that you are trying to hire know that your that you are trying to hire know that your business is hiring?business is hiring? Where do you put your job posting?Where do you put your job posting?
In your storeIn your storeIn your local newspaperIn your local newspaper
Place the job posting in a place where the Place the job posting in a place where the person with the skills you’re looking for will person with the skills you’re looking for will see itsee it
1010© Expressive Business Strategies 2008-2010, All rights Reserved 1010
Finding the Right PersonFinding the Right Person
How are you going to determine if the How are you going to determine if the person has these skills?person has these skills? InterviewInterview
Think of and list the questions you’ll need to ask to Think of and list the questions you’ll need to ask to discover if the person has the skills you’re looking discover if the person has the skills you’re looking forfor
SkillsSkills Talk to referencesTalk to references
See how they performed in previous jobsSee how they performed in previous jobs
1111© Expressive Business Strategies 2008-2010, All rights Reserved 1111
So You’ve Decided to Hire – Now What?So You’ve Decided to Hire – Now What?
How are you going to determine if you are How are you going to determine if you are hiring the right person for the job?hiring the right person for the job? Answer: Think about the skills that the position Answer: Think about the skills that the position
requires and develop a listrequires and develop a list
1212© Expressive Business Strategies 2008-2010, All rights Reserved 1212
Time Your Hiring WiselyTime Your Hiring Wisely
Consider the time it takes to train a new Consider the time it takes to train a new employee. employee. Even someone with experience needs time to Even someone with experience needs time to
understand and be productive in your businessunderstand and be productive in your business
Consider the time it takes you or another Consider the time it takes you or another employee to train the new employeeemployee to train the new employee
1313© Expressive Business Strategies 2008-2010, All rights Reserved 1313
Should you Hire Someone with Should you Hire Someone with Experience?Experience?
That depends That depends The type of position you’re looking forThe type of position you’re looking for On how soon you want them to be productiveOn how soon you want them to be productive If you can pay the salary If you can pay the salary
But if you are tempted to hire someone But if you are tempted to hire someone without experience just because of the without experience just because of the salary issue, think again….salary issue, think again….
1414© Expressive Business Strategies 2008-2010, All rights Reserved 1414
Team ConsiderationsTeam Considerations
Look for someone that will fit in with your teamLook for someone that will fit in with your team
Look for someone with complementary skills Look for someone with complementary skills (and probably not the exact same skills that you (and probably not the exact same skills that you have)have)
Goal: Develop a well-rounded team that Goal: Develop a well-rounded team that contributes to the growth and success of your contributes to the growth and success of your business using their unique skills and talents. business using their unique skills and talents.
1515© Expressive Business Strategies 2008-2010, All rights Reserved 1515
FinallyFinally
Hiring the wrong person is worse than not Hiring the wrong person is worse than not hiring at allhiring at all