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Adding Freemium to SlideShare @jboutelle slideshare.net/jboutelle www.jonathanboutelle.com

From Free to Freemium

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How we launched slideshare's premium offering.

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Page 1: From Free to Freemium

Adding Freemium to SlideShare

@jboutelleslideshare.net/jboutelle

www.jonathanboutelle.com

Page 2: From Free to Freemium

What our premium services look like

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“Charge for things that cost you money“

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“Don’t charge for things that bring you more users”

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Paying by the drink is stressful

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Pre-pay makes price experiments difficult

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Freemium Customers = small business

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Bundles increase perceived value

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Test subscription plans the easy way

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Give them a “trigger”

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First Impressions matter

First Impressions Matter

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“Free users keep you honest”

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PAID users keep you honest

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“You need to have a conversion rate of 1% - 4%”

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Conversion volume matters, not conversion rate

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“Free users are our marketing cost/ distribution strategy”

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Free users generate revenue

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Churn kills

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Use Cohort Analysis to understand Churn

Caution: generating this data harder than it looks

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Flattery will get you places

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Customers will tell you what to build and how much to charge

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Blended Revenue

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The stats that matter

• Churn• Conversion Funnel Stats• Raw Conversions

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slides are at slideshare.net/jboutelle