Fostering Learning Beyond the Classroom

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    18-Oct-2014

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To foster a learning environment that builds upon formal learning, engages employees and creates competitive differentiation, organizations must embrace and support learning wherever it occurs. To do so, we need to provide the tools and technology that enable this to happen, as well as an understanding of how the role of learning professionals is evolving to support learning beyond the classroom. Join us for this one-hour webinar to discover how you can keep your training and development initiative up to pace with the rapidly evolving dynamics of how, when and where employees acquire knowledge. This webinar will cover an introduction to the SuccessFactors learning product and how the acquisition of Plateau Systems has propelled SuccessFactors into a leadership position.

Transcript

<p>Speaker: Mark Brandau Director, Product Marketing SuccessFactors </p> <p> Ed Cohen Vice President, Learning Product Technology SuccessFactors </p> <p> Moderator: Kellye Whitney </p> <p> Managing Editor Chief Learning Officer magazine </p> <p>#CLOwebinar </p> <p>Fostering Learning Beyond the Classroom </p> <p> Q&amp;A </p> <p> Click on the Q&amp;A panel (?) in the bottom right corner </p> <p> Type in your question in the space provided </p> <p> Click on Send. </p> <p>Tools You Can Use </p> <p>#CLOwebinar </p> <p>Frequently Asked Questions 1. Will I receive a copy of the slides after the webinar? </p> <p> YES </p> <p>2. Will I receive a copy of the webinar recording? YES </p> <p>Please allow up to 2 business days to receive these materials </p> <p>#CLOwebinar </p> <p>#CLOwebinar </p> <p>Kellye Whitney Managing Editor Chief Learning Officer magazine </p> <p>Fostering Learning Beyond the Classroom </p> <p>#CLOwebinar </p> <p>Fostering Learning Beyond the Classroom </p> <p> Mark Brandau Director, Product Marketing SuccessFactors Ed Cohen Vice President, Learning Product Technology SuccessFactors </p> <p>6 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Learning Beyond the Classroom Increasing the Business Impact of Learning </p> <p>Mark Brandau Ed Cohen Director, Product Marketing Vice President, Learning Technology </p> <p>7 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>SuccessFactors Company Profile </p> <p>Ten years in the cloud </p> <p>~$500M 2012 Revenue </p> <p>5000 customers/15M users </p> <p>Largest cloud deployment- 2M users </p> <p>34 Languages - 168 Countries </p> <p>8 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Customers Who Are Global Leaders In Their Industries </p> <p>9 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Two Leaders Coming Together </p> <p>SuccessFactors continues to be the clear market share leader. </p> <p>Magic Quadrant for Employee Performance Management Software </p> <p> Magic Quadrant for Corporate Learning Systems </p> <p>Source: Gartner (March 2011) </p> <p>10 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Business Execution </p> <p>Analytics and Workforce Planning </p> <p>Next Generation Core HR </p> <p>Social Collaboration </p> <p>Strategy </p> <p>Attract and Retain </p> <p>Succession Recruiting 2.0 </p> <p>Social Sourcing Career Planning </p> <p>Learn and Develop </p> <p>Learning Mgmt Social Learning </p> <p>Content as a Service Extended Enterprise </p> <p>Align &amp; Perform </p> <p>Goals Performance Calibration </p> <p>Compensation </p> <p>Business Results </p> <p>SuccessFactors Cloud Platform </p> <p>11 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>The Most Comprehensive Learning Solution Available </p> <p>SuccessFactors Learning </p> <p> Learning Management </p> <p>System (LMS) </p> <p> Instructor Led Training (ILT) </p> <p> eLearning </p> <p> Task Oriented OJT </p> <p> Virtual Learning </p> <p> Exams/ Assessments </p> <p> Social Learning </p> <p> Mentoring/ Development </p> <p> Concept oriented OJT </p> <p> Near real-time knowledge objects from SMEs </p> <p> Collaborative groups and communities </p> <p>Extended Enterprise </p> <p> Customers education </p> <p> Partner training </p> <p> Revenue requirements </p> <p> eCommerce </p> <p>Analytics &amp; Workforce Planning </p> <p>Content Management &amp; Distribution </p> <p>12 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Learning by the Numbers </p> <p>Profession- or industry-specific content </p> <p>Average cost per learning hour created </p> <p>Learning spend per employee </p> <p>Learning budget as a % of Payroll </p> <p>Source: ASTD, 2010 Study !</p> <p>13 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. 13 </p> <p>Learning Beyond the Classroom </p> <p>14 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Whats Impacting Learning Organizations Today? </p> <p>Modern Consumer Expectations The pull of internet easy learning </p> <p>Rapidly Changing Demographics Five generations working side-by-side </p> <p>Pace and Demands of Global Business More accountability and faster results </p> <p>SaaS Technology Cloud computing arrives in talent management </p> <p>Mandate for Metrics Prove L&amp;D pays off </p> <p>15 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Mode Methods Examples </p> <p>Formal Involves training professionals and LMS Programs and courses with specific </p> <p>structure and defined learning objectives </p> <p> Classroom or Virtual ILT eLearning Task based OJT Assessments, Exams, Certifications </p> <p>Informal </p> <p> May not involve training professionals </p> <p> Without instructional design disciplines Two predominant types: On-demand learning (self-directed) Social learning (collaborative) </p> <p> SME / SME Networking Experiential OJT Mentoring/ Coaching Group Collaboration Self-directed (e-learning, books, RSS, etc.) Learning thru interaction w/ content Collaborative learning thru engagement </p> <p>with peers, colleagues, SMEs Communities of Practice (CoPs), Quality </p> <p>Councils, Wikis, Blogs, etc. </p> <p>Blended/ Multi-Modal </p> <p> Combination of Formal and one or more Informal Modes </p> <p> Blended approaches vary by industry &amp; role </p> <p>Cutting through the Clutter (and the Classroom) </p> <p>16 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p> Push Structured </p> <p>Platform Scheduled Formal </p> <p>Instructor Centric </p> <p>The Formal Push </p> <p>17 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Meets the Informal Pull </p> <p> Pull Read/Write </p> <p>Platform Self-Service Informal </p> <p>User/ Learner Centric </p> <p>18 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Examining Social Medias Pull the Big Three </p> <p>Raw Media </p> <p>Blogs, Wikis, Crowdsourcing </p> <p>Social Tabloids </p> <p>19 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p> The Push And Pull Creates The Following Learning Challenges </p> <p> Intentional v. Accidental Social Leaning </p> <p>Customers want an integrated platform that allows them to use the fewest possible vendors to implement a solution for recruiting, performance and succession, compensation, learning, and collaboration. </p> <p> Privacy and security issues </p> <p> Integrated platform for seamless talent management experience </p> <p> Intuitive way for SMEs to add content and contribute to communities </p> <p> Cultural considerations </p> <p>(not only demo/ geo, but broader company culture) </p> <p> Influx of Gen Y expect Web 2.0 </p> <p>20 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>One More Challenge </p> <p>Technology can be an huge distraction to learning and training if applied incorrectly! </p> <p>21 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Addressing the Challenges with Next Generation Blended Learning </p> <p>0 </p> <p>10 </p> <p>20 </p> <p>30 </p> <p>40 </p> <p>50 </p> <p>60 </p> <p>70 </p> <p>80 </p> <p>90 </p> <p>100 </p> <p>Perf</p> <p>orm</p> <p>ance</p> <p> Time </p> <p>Formal </p> <p>Formal + eLearning </p> <p>Formal + eLearning + Informal Self-Directed </p> <p>Formal + eLearning + Informal Self-Directed + Social Learning </p> <p>22 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Increasing Business Performance With A Comprehensive Solution </p> <p>0 </p> <p>10 </p> <p>20 </p> <p>30 </p> <p>40 </p> <p>50 </p> <p>60 </p> <p>70 </p> <p>80 </p> <p>90 </p> <p>100 </p> <p>Perf</p> <p>orm</p> <p>ance</p> <p> Time </p> <p>Formal </p> <p>Formal + eLearning </p> <p>Formal + eLearning + Informal Self-Directed </p> <p>Formal + eLearning + Informal Self-Directed + Social Learning </p> <p>Flexible, Proven LMS </p> <p>Innovative, Intuitive Social Learning </p> <p>Actionable Analytics </p> <p>Single BizX Suite </p> <p>23 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Huge Productivity Gains Possible on Just Information Access Speed! </p> <p> Plus, IDC estimates the average knowledge worker spends 15-30% of their time looking for information. </p> <p> With 30% improvement, they spend 10.5% to 21% of their time looking for information up to 9 percentage points of productivity improvement for the workforce! </p> <p>McKinsey Study on Companies Internal Use of Web 2.0 Technologies </p> <p>% of Companies ReporBng </p> <p>Average % Improvement </p> <p>Increasing speed of access to knowledge 77 30 </p> <p>Source: McKinsey, December 2010!</p> <p>24 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Sample Blend by Industry Potential Learning Blend: Transportation </p> <p>Informal self-directed </p> <p>10% Informal Social Learning 10% </p> <p>20% Formal </p> <p>Potential Learning Blend: Retail </p> <p>80% Formal </p> <p>Informal self-directed </p> <p>10% Informal Social Learning 70% </p> <p>25 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Sample Blend by Function Potential Learning Blend: Finance Potential Learning Blend: Sales </p> <p>Informal self-directed </p> <p>40% Informal Social Learning 10% </p> <p>50% Formal </p> <p>15% Formal </p> <p>Informal self-directed </p> <p>5% Informal Social Learning 80% </p> <p>26 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Learners have the opportunity to easily, continuously expand skills, resources and contacts </p> <p>Next-Generation Blended Learning Benefits </p> <p>Blended learning is the highest impact way to deliver corporate training on mission critical business initiatives the ROI for some of these programs has been more than 700%. </p> <p>Improve efficiency and increase workforce competitiveness and effectiveness </p> <p>Easy to tune/adjust the Learning Numbers i.e., cost per learner or cost per instructor hour by changing the media </p> <p>Mode/media mix can be tailored to the learner and location for optimum results </p> <p>27 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Q&amp;A </p> <p> Use the Q&amp;A panel to submit questions </p> <p>28 SuccessFactors Proprietary and Confidential 2011 SuccessFactors, Inc. All rights reserved. </p> <p>Contact Us </p> <p>success@successfactors.com 800-809-9920 </p> <p>Join Our Next CLO Webinar </p> <p>2012 LearningElite: Whats New and Brass Tacks </p> <p>Wednesday, September 7, 2011 </p> <p>CLO Webinars start at 2 p.m. Eastern / 11 a.m. Pacific </p> <p>www.clomedia.com/events http://network.clomedia.com/ </p> <p>#CLOwebinar </p>

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