eTapestry Webinar

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  • Quick Introduction

    Your Name, OrganizationHow many records / names ? ________#

    (members, volunteers, donors, prospects, friends, corporations, foundations, alumni, etc.)

    Are you using any software?

    (ACS, Shelby, Excel, Access, FileMaker Pro, Blackbaud, DonorPerfect,etc.)

    Your presenter:Mike Kierce

    To join the audio dial-866-410-7442 Conference ID: 4066159115

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    A Blackbaud Company

    Todays agenda

    Quick Introduction to eTapestry (7 minutes) Ten Guarantees (45 min) Big Picture Investment options (5 min) Questions? If you like what you see today, Next step, individual needsCustom proposal, then a Personalized demonstration

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    (review steps)

    A Blackbaud Company

    Who is eTapestry?

    An organization dedicated to serving hospital foundations, arts groups, hospices, churches, schools, and other organizations of all types & sizes!

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    Working with nonprofits is our business. We have designed and built our products and services specifically to serve the needs of nonprofit organizations and their unique needs.

    A Blackbaud Company

    Who is eTapestry?

    An organization dedicated to serving nonprofitsA fast growing, successful companyA company that thrives on innovation

    MAPQUEST integration

    Cross Database Reporting

    Loyalty Survey

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    As the first provider of software on the Internet in our market, we have always thrived on new innovations and creative solutions. It is the same today, and well look at some of those innovations later in the presentation.

    A Blackbaud Company

    Who is eTapestry?

    An organization dedicated to serving nonprofitsA fast growing, successful companyA company that thrives on innovationA group that is passionate about service

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    Cool technology is great. But in the end, we believe it is all about quality service. Our folks have a passion and a heart to serve and to help make our nonprofit customers successful. We truly believe this is what differentiates eTapestry from other providers.

    A Blackbaud Company

    Who is eTapestry?

    An organization dedicated to serving nonprofitsA fast growing, successful companyA company that thrives on innovationA group that is passionate about servicePeople who love to have fun!

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    And finally, we love to have fun. We want our employees to work hard, but also to have fun at what they do. It translates over to relationships with everyone we work with. Having fun, is one of our guiding principles at eTapestry.

    A Blackbaud Company

    People who love to have fun!

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    A Blackbaud Company

    What is our history?

    Founded by former execs at Master Software Corp.Introduced the first Software as a Service solution for nonprofits in 1999In use by over 6,000 nonprofit organizations around the worldPurchased and now a wholly owned subsidiary of Blackbaud in August 2007

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    Our founders, and a number of our staff members, were formerly at Master Software makers of Fund-Master. So they had a long history of working with nonprofits and helping them deal with the challenges of software.

    As a result of the BB purchase, they began to put together a new idea for delivering fundraising software as a service, and in 1999 introduced the first web-based application to the market.

    Today it has become readily adopted as a better way to deliver and manage software and is in use by over 5000 organizations around the world.

    A Blackbaud Company

    Well give you a Guarantee

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    but not just one guarantee

    A Blackbaud Company

    10

    Well give you a Guarantee

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    well give you 10 guarantees with eTapestry.

    A Blackbaud Company

    Advanced Email

    Database

    Ecommerce

    Website

    Post Office

    Checks, Credit cards

    through the mail or phone

    Text email

    1. We guarantee you an Internet strategy.

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    Working with nonprofits is our business. We have designed and built our products and services specifically to serve the needs of nonprofit organizations and their unique needs.

    At the core, eTap is a contact management system with a fundraising wrapper for the unique needs of NP

    CRM (Relshp mangement, Bd, Steweardship, Major Donor, Communication, etc)Termonology (ReportingUnique functionality (pledges, segmented gifts, ) that doesnt exist in the For Profit worldWhat are some other unique things NP (your group does vs FP)

    Your Internet strategy should incorporate everything from your online face (website), to your online communication (email), to your online giving (ecommerce), to the heart of your system the database. When working with our eTapestry customers on an Internet strategy, we can happily tell them there is good news, and then there is better news. The good news is that we can take any one aspect and help them implement it. The better news is that we can make all the pieces work together in a coordinated, seamless fashion.

    A Blackbaud Company

    Did you know there are 150 million active users on the Internet?

    Source: Pew Internet Research

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    According to Pew Internet Research, there are 150 M active users on the Internet, and that grows daily. In most cases, your website will be the first place anyone goes to learn more about your mission and potentially support your cause.

    A Blackbaud Company

    eTapestry builds and hosts websites for more than 200 organizations.

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    Before

    A Blackbaud Company

    eTapestry builds and hosts websites.

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    After

    A Blackbaud Company

    # 1 reason donors say they give online is convenience its easier than writing a check.

    Source: Network for Good - 2006

    Did you know that over 95% of Internet users

    made on online purchase, but only 40% of nonprofit organizations offer online giving?

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    Once at your website, the end user should have the opportunity to support. This is a critical piece of the internet strategy as a whole as we see it.

    A Blackbaud Company

    A link on your website connects donors to a custom online giving page.

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    While sometimes complicated by vendors and processors, we keep the process pretty simple. From your website you simply create a link to a donation page

    A Blackbaud Company

    where the donor completes the online giving form.

    A Blackbaud Company

    IATS TicketMaster

    The gift information is automatically processed, and the donor is notified of their successful transaction.

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    Once the donor completes the donation page, their gift transaction is sent thru one of our processing partners, who verifies the gift and notifies the donor.

    A Blackbaud Company

    CC Processor

    The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry.

    Your Bank Account

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    The processing company then transfers the money automatically to your bank account and then updates your eTapestry database.

    A Blackbaud Company

    Your donor or member has made a secure gift, conveniently and easily - and they already have their gift receipt in hand! Electronic tithing, EFT, monthly gifts!

    The gift is automatically deposited in your bank.

    All of the donor and gift information is automatically recorded.

    Your fundraising and membership

    efforts are growing!

    The Results

    Your eTapestry database

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    You get the following results.

    A Blackbaud Company

    Online Donation Page

    Our eCommerce isnt limited to donations we are talking about any type of data capture you desire. A few examples:

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    A Blackbaud Company

    Online Registration

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    A Blackbaud Company

    Online Volunteer Registration

    A Blackbaud Company

    A Blackbaud Company

    eTapestry Shopping Cart

    A Blackbaud Company

    A Cart Order

    A Blackbaud Company

    eTapestry Personal Fundraising

    A Blackbaud Company

    Walkatons, Runathons, Bikeathons, Bowlathons

    You name it.

    A Blackbaud Company

    Projects

    A Blackbaud Company

    Mission Sponsorships, Volunteer Spring Break trips

  • Make a Gift

    Event Sign-up

    A multi-purpose page

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    A Blackbaud Company

    Email is more cost effective than traditional mail communications.

    Email campaigns cost an average of $ 5 - $7 per thousand records Traditional mail cost and average of $ 500 - $700 to reach the same number of people

    Source: Gartner Group

    Did you know that?

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    Did you know

    A Blackbaud Company

    Email is more cost effective than traditional mail communications.

    Email campaigns cost an average of $ 5 - $7 per thousand records Traditional mail cost and average of $ 500 - $700

    to reach the same number of people

    Source: Gartner Group

    Did you know that?

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    Did you know

    A Blackbaud Company

    eTapestrys advanced email provides a fully integrated email toolwith full html editor

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    eTapestry allows you to incorporate an advanced email tool, directly into you eTapestry database. It provides a full html editor for easily building attractive emails and newsletters.

    A Blackbaud Company

    eTapestrys advanced email provides a fully integrated email toolwith spam checking and scheduling

    A Blackbaud Company

    eTapestrys advanced email provides a fully integrated email toolincluding delivery reports

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    Detailed delivery reports show you the result of your mailings.

    A Blackbaud Company

    eTapestrys advanced email provides a fully integrated email toolincluding delivery reports and click thru tracking

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    Including stats on delivery rates, open rates, and detailed click thru tracking.

    A Blackbaud Company