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© 2012 IBM Corporation Cyber-bullying: A challenge in young people’s Internet use Building your personal brand: Your reputation is built with every interaction BUILDING YOUR REPUTATION IN THE SOCIAL SPHERE Susan Emerick Manager, Enterprise Social Strategy & Programs IBM CHQ Digital Strategy & Development

Empowering Camp Moxie teens to establish and manage their social reputation

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In partnership with Institute for Learning & Performance Improvement, College of Education at Wayne State University http://coe.wayne.edu/ I’m volunteering my time and expertise as part of IBM’s Corporate Citizen Initiative http://www.ibm.com/ibm/responsibility/initiatives/ This presentation was prepared for Camp Moxie http://www.campmoxiegirls.org/ a leadership adventure for girls who want to make a difference in their world! At camp, girls explore their interests and talents, build confidence, and strengthen leadership skills. They make lasting personal friendships while cultivating valuable professional relationships. Girls will develop leadership skills by participating in exciting, interactive, hands-on workshops and activities facilitated by local women leaders in business, philanthropy, and elected office. This talk is intended to stimulate their understanding & interest social entrepreneurism, personal reputation management and social media analytics. Campers will learn about visual rendering of data, how it can increase knowledge and communication. They’ll be provided the opportunity to analyze basic social network structures and understand their implications. As well as explore the complexity and reach of digital communications, while recognizing how to apply social media to increase awareness of issues relevant to their lives.

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Page 1: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

BUILDING YOUR REPUTATION IN THE SOCIAL SPHERE

Susan Emerick

Manager, Enterprise Social Strategy & Programs

IBM CHQ Digital Strategy & Development

Page 2: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Hello …. A bit about me

Susan Emerick

Manager, Enterprise Social Strategy & Programs

IBM CHQ Digital Strategy & Development

Views shared in the presentation on my own and do not reflect those of my employer

Page 3: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

What you’ll learn

Importance of establishing your personal brand

What is a personal brand?

Why is it important?

What benefits will you achieve from establishing and enhancing your personal brand?

Recommendations on how to get started

Page 4: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Social Media plays 3 key roles in young people’s lives

News

Schedules

Searching for information

Learning

Games

Videos

Music

Instant messaging

Photo galleries

Discussion boards

Blogs

Resources

EntertainmentSocial

Environment

Page 5: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Very useful for young people

•You can express yourself on the Internet.

•You can influence things on the Internet.

•You can talk about their feelings anonymously.

•There is always company for gaming and chatting.

•You can find useful information on the Internet.

•The Internet connects people.

Page 6: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Did you know that every interaction you have can be tracked and analyzed?

To post, or not to post?

45% of online teens in the United States don’t consider whether a posted picture might reflect badly upon them in the future.

67% of online 17-year-olds – who are likely to be preparing for or in the midst of college and job applications – say they have withheld content that might damage their reputations.

Pew Research Center, 2011

Page 7: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

www.womenworking.com

Page 8: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

THINK! … Before you speak

T – is it true?

H – is it helpful?

I – is it inspiring?

N – is it necessary?

K – is it kind?

Page 9: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

So what does all this mean for your personal brand?

Have you ever heard of the saying “Your reputation proceeds you”?

Your brand = your on-line persona

It’s shaped by every interaction you make online

It creates an overall impression about you credentials & personal style

Branding yourself is a fantastic way to put your best face consistently forward and market yourself toward potential employers

Think of it as your elevator pitch

Page 10: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

What’s in your word cloud? What does is tell others about you?

� Whatever you post on line is who you become to others

� Content you share is key to communicating who you are and your interests, experience, expertise

� These can be related to topic, passion or purpose

Page 11: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Tips to brand yourself online

�Be yourself, there’s only one YOU!

�Be true & consistent with your personal brand

�Share and demonstrate your knowledge, expertise, passion or purpose as much as possible

�Help others in your network

�Add Value

�Give people a reason to talk about you in a positive way that also matches your personal brand

Page 12: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Consider the company you keep

Define your network carefully

Likeminded individuals that share your common interest

• Students, Teachers

• Group Members

• Recruiters, Hiring managers

• Industry Leaders, Other Professional Colleagues

Page 13: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Data analytics allow for relationship eco-system mapping

Page 14: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Plan where to engage in digital conversations

Keep in mind that where you interact online also conveys messages about you

Stick to the websites and communities that will help most in reaching your goals.

� Search for groups and communities to join

� Identify who is contributing to the conversation

� Connect and grow your digital network

with like minding individuals

Page 15: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Sharing Messages Across Multiple

Digital Channels

(Effect: One to Many)

Social messages extend your reach

� Speed of engagement is very fast

� Messages can be searched and used when needed

� Digital dialogue can be discovered when needed

� Increasing your chances of facilitated serendipity

Page 16: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Rules of the road

Whatever you post on line is who you become to others

No

Copyright

Infringement

Respect

your

Audience

Add Value

pick a

Identify Yourself

No Delete

Button on

Internet

Page 17: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Share content that provides value & engages people

4 Steps to Building Relationships

EngageEngage

Manage

FeedbackManage

Feedback

Listen

ActivelyListen

Actively

Add

ValueAdd

Value

Page 18: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

You’re EMPOWERED!

■ What does your online reputation offer?

■ What would influence others to reach out and build trust?

■ How can you make yourself available?

Page 19: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Here are some examples of how I’ve built my reputation ….

Page 20: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Branding yourself is a fantastic way to put your

best face consistently forward

Page 21: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction21

For professionals, completing a LinkedIn profile is a good way to establish and manage your online professional reputation

Profile Picture:

Personalize your profile by

adding a business-appropriate

image of yourself. Using the

same picture across social

platforms will make it easy

for others to identify and

connect with you.

Summary:

Describe what you do and

how you can help others, or

what you do as an outcome

(By default it’s your last

position)

Connections:

Build you network of

connections, by inviting clients,

colleagues, those whom you

have met and trust

Recommendations:

Ask for recommendations

from clients as well as from

colleagues. Client ones are

stronger and will help

demonstrate to potential new

ones where you have added

value to others

Page 22: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction22

Authoring a blog is a great way to share your knowledge & help others

www.susanemerick.com

Page 23: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Anything is possible!

Share your passion

Share your knowledge

Help others

Volunteer

YOU are in control

Start Now!

Page 24: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Inspiring women leaders are everywhere …

Will you become one?

My inspiration ….

“In a social enterprise, your value is established not

by how much knowledge you amass, but by how

much knowledge you impart on others.”

~ Ginni Rometty, CEO IBM

Page 25: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

Thank you!

Questions? Contact me

Twitter: @sfemerick

LinkedIn: www.linkedin.com/in/sfemerick

Blog: www.susanemerick.com

Susan EmerickManager, Enterprise Social Strategy & Programs

IBM CHQ Digital Strategy & Development

Views shared in the presentation on my own and do not reflect those of my employer

Page 26: Empowering Camp Moxie teens to establish and manage their social reputation

© 2012 IBM CorporationCyber-bullying: A challenge in young people’s Internet useBuilding your personal brand: Your reputation is built with every interaction

In partnership with Institute for Learning & Performance Improvement, College of Education at

Wayne State University http://coe.wayne.edu/ I’m volunteering my time and expertise as part

of IBM’s Corporate Citizen Initiative http://www.ibm.com/ibm/responsibility/initiatives/

This presentation was prepared for Camp Moxie http://www.campmoxiegirls.org/ a leadership

adventure for girls who want to make a difference in their world! At camp, girls explore their

interests and talents, build confidence, and strengthen leadership skills. They make lasting

personal friendships while cultivating valuable professional relationships. Girls will develop

leadership skills by participating in exciting, interactive, hands-on workshops and activities

facilitated by local women leaders in business, philanthropy, and elected office.

This talk is intended to stimulate their understanding & interest social entrepreneurism,

personal reputation management and social media analytics. Campers will learn about visual

rendering of data, how it can increase knowledge and communication. They’ll be provided the

opportunity to analyze basic social network structures and understand their implications. As

well as explore the complexity and reach of digital communications, while recognizing how to

apply social media to increase awareness of issues relevant to their lives.