Emotional Intelligence,

Leadership

&

successful businesses

www.ipso-facto.biz

www.ipso-facto.biz

Ipso FactoIpso Facto-HR services

-Consultancy-Outsourcing-Interim HRM

-Executive coaching -Leadership and Management training-Clients ranging from recent start-ups to dynamic small and medium sized enterprises.

MeMe-Background in Socio-psychology-MBA -Fellow of Strathclyde Business School-15 years working with fast growth businesses

www.ipso-facto.biz

•Intelligence

•Toughness

•Determination

•Vision

www.ipso-facto.biz

•Self-awareness

•Self-regulation

•Motivation

•Empathy

•Social skill.

www.ipso-facto.biz

• FERGUSSON???

www.ipso-facto.biz

ALEX FERGUSON

The 5 components of Emotional Intelligence at work

www.ipso-facto.biz

Definition CharacteristicsSelf-Awareness The ability to recognise and understand your

moods, emotions and drives, as well as their effect on others

Self-confidenceRealistic self-assessmentSelf deprecating sense of humour

Self-Regulation The ability to control or redirect disruptive impulses and moodsThe ability to suspend judgement – to think before acting

Trustworthiness and integrityComfort with ambiguityOpenness to change

Motivation A passion to work for a reasons that go beyond money or statusThe ability to pursue goals with energy and persistence

Strong drive to achieveOptimism, even in the face of failureOrganisational commitment

Empathy The ability to understand the emotional make-up of other peopleSkill in treating people according to their emotional reactions

Expertise in building and retaining talentCross-cultural sensitivityService to clients and customers

Social Skills Proficiency in managing relationship and building networksAn ability to find a common ground and build rapport

Effectiveness in leading change PersuasivenessExpertise in building and leading teams

Adapted from HBR 2003

Best of both worlds

www.ipso-facto.biz

More study cases and information available at:www.ipso-facto.biz

www.ipso-facto.biz