Embracingchange for asustainable

future

Kate Stubbs

how people felt?

CHANGE

how well geared?

CHANGEhappening

are changes in behaviourand operations happeningat commensurate pace?

or just an illusionof change?

PRESENTATIONS

RESULTS

DISCUSSION

( HUGE thanks to all who contributed)

MEGATRENDS

GAME CHANGERS

what took you so long?

have we become numb

to change?

GAME CHANGERS

ranked identifying andmanaging change as top business objective

KEYobservations 89%

KEYobservations

new industries

new titles

38thcycle tour

not the first time had to deal with sudden changes …

keeping costs low… without losing sight of primary goal

ability to anticipate change and adapt quickly… year on year

getting relevant skills and talent on board…. volunteers!

dealing with market volatility … 38 years – booms times / recession

enhancement of services and products… from 35 000 paper entries to online… lifestyle expo and branded merchandise

great leadership … business lessons

changing market dynamics … surge in both amateur and professional cyclists

rising competition… other charity events competing for share of wallet

predicting customer demand…. right infrastructure – riders / spectators / services

mobilising infrastructure… the obvious / the not so obvious … abseiling team to evacuate Chappies!

… attention to detail … legendary!

great leadership … business lessons

why this story?

keep these

attributes

in mind

ranking of key strategic business constraints over next 5 -10 years

ranking of key strategic business constraints over next 5 -10 years

plusfactors

businessrestraining factors

ranking of key strategic business objectives over next 5 -10 years

ranking of key strategic supply chain objectives over next 5 -10 years

ranking of key strategic supply chain constraints over next 5 -10 years

Most constraints ranked high

showing challenging environment

for SA business

7of top10RELATE TO PEOPLE

BKEY FOCUS IS PEOPLE

UMS

constraints objectivesdealing

withchange

living in an age of change

definitionreactionattitudedisruption

definition of change in a business environment

ranking most disruptive change in their organisation

views and attitudes towards change

perceptions of change in their organisations

view of their organisation’s ability to anticipate / respond to change

extent leadership creates an environment that facilitates effective change

TWOCAMPS

IN TOUCH NOT IN TOUCH

20% 80%

KEYobservations

‘what business are we in?’

… simply a ticket to the game

truckstrailersload timesturnaround

common thread … pace of change

serious consequences … if slow to respond

SPEED

• response times• agility• ready to adapt• seize opportunities• counter threat

LIFESPAN

• response times• agility• ready to adapt• seize opportunities• counter threat

SUPPLYCHAINLIFESPAN

‘what business are we in?’

agilityadaptabilityprofitability

innovativesolutions

response time …

So it’s time to lose the Mother Truckerstigma….

… what business are we in?

… what are our customers buying from us?

… how are we gearing ourselves for change?

Thank you