Designing the Agile, Connected OrganizationWhat are we designing for? Whats the goal?
2: Org Design Model3: Iterative Negotiated Approach4: Experiment To Refine1: Organizational Demands --- ContextPossibilities
Design supports strategy in that order3
Year Of Your Organizations Design
Your Data Few Are Future-Built Looking forward to hearing back
Where does responsibility lie for:
Vacation is interesting. Many organizations have quit tracking vacation Netflix as an example. How do you think this will shift over time?6
Bruce A. Wielicki, http://ceres.larc.nasa.gov/ceres_brochure.php?page=3Pilots in the room? Name that cloud and suggest why I show it?
A 21st Century Organization, Designed in 1958
21st Century in the 60s
In Your Team Room Until 11:20 Outline one or two demands in one of your organizations Apply design thinking Brainstorm around the issues & constraints that will play a role in whatever solution/improvement you try (dont move to solution/improvement yet) Keep your notes for the afternoon
In teams room working at 12:45 (Back here 1:15)How is Gore successful?How would you assess Gore and compare it to your own organization?
Creating our framework for organizational designPlease keep notes on how you answered these two questions
How is Gore successful?
How did you assess Gore and compare it to your own organization?
Examples on board16
Galbraith STAR Model
Griffith Star Model
Levers Affecting Gores Culture
Part 2 Workbook21
People (Who they hired)
Structure:Layers of Hierarchy
More Dimension Examples:
eSellerPro automation, analytics27
The Nucor Story Context/People/Structure/Process
Safety FirstEliminating HierarchyTrust & FreedomWork EthicEveryone a Decision MakerAll Workers a StakeEmployee Relations
http://www.nucor.com/story/prologue/http://www.shrm.org/publications/hrmagazine/editorialcontent/pages/bolch.aspxYou cant change just one thing30
Most organizational changes do not meet their goals (they fail)Why?
Leverage Points Most organizational changes fail why?34
Now we have a framework, lets use it to design an organization or a piece of one
Every Organization is DifferentHow Do Design For Your Specific Setting?
Stop Look - Listen
Youre already doing the first one youve stopped and shown up here. Stop-look-listen = recognition
Looking and Listening think After Action Review plan to stop and consider your options across each of the three dimensions. Make it a standard practice rather than a post mortem
AP Photo/Charles Rex Arbogast
Think about the changes to the technology and process youve seen over the years. Could some of those been anticipated earlier? How about the choices made?45
Stop & Think About Your Resources: Agile, Networks, Generations, Values, StrategyListen to Your Results: Scrum, LeanBe Mindful
Think of mixing as negotiating and youll get most of the idea. You have stakeholders, you have issues, and you have outcomes if you put a product or service together in a way that would get agreement in a negotiation I expect youll have success.
or think about it like a chocolate chip cookie48
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Just like these ingredients on their own dont make a chocolate chip cookie
Levers Affecting Gores Culture
Part 2 Workbook50
How do you deal with the fact that we cant do this on our own?
Negotiating your Mix
Whats a negotiation?How do you do it?
Sharing is basically about getting other people on board, playing by the same rules, helping52
Issues Use the STAR to identify main leversOutcomesValues of Outcomes to Stakeholders
Integrative Designs as the DealIterative
Building Blocks of Negotiation
Implementing -- SolutionStakeholder 1Stakeholder 2Stakeholder 3People.: These are perceived values for the particular outcomeOutcome 1 Outcome 1 Outcome 1 Technology.. Outcome 1 Outcome 2 Outcome 3 Process.. Outcome 1 Outcome 2Outcome 3
Sharing is basically about getting other people on board, playing by the same rules, helping55
Mix: Human, Technical & Org DimensionsEvaluate
Steps to Agile, Connected Execution
Let go of many old modelsStart a conversationLeverage human, technical & organizational dimensionsEvaluateIterate
Lets Put The Ideas Into Practice
IssuesOutcomesValues of Outcomes to Stakeholders
Integrative Designs as the Deal
Plan to Negotiate To Your New Design
Move to the first iteration of your team solution.
Graph the dimensions to mix Deliverable
Draft Stakeholders, Issues, Outcomes, & Values -- Deliverable
When You Come Back: Well Share Solutions & Implementation Ideas
(Always work in that order)