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The information and images contained in this document are of a proprietary and confidential nature. The disclosure, duplication, use in whole, or use in part, of the document for any purposes other than client evaluation without the written permission of Apperian, Inc. is strictly prohibited. © Apperian, Inc. 2010. All Rights Reserved. Demystifying the Mobile Enterprise App Store Cimarron Buser VP, Product Marketing Apperian, Inc. 1

Demystifying the Enterprise App Store

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Enterprise App Stores are getting high visibility. We now have Apple's Volume Purchase Plan (VPP) for business, Verizon's Enterprise App Store, and Cisco's AppHQ enterprise Android app store to name a few. If you are a business using (or planning to use) custom mobile applications and deploy them on smartphones and tablets of your choice, you need to understand your options. Learn more about: * Public app store solutions from Apple, Verizon, Google and Cisco and how they impact your business and employees * Apple's VPP and B2B App Store program and how it can be used by developers, admins and iPhone and iPad end users * Options to create a custom "Enterprise App Catalog" for your company using a SaaS (software as a service) solution * Best practices for creating in-house enterprise apps to ensure that only authorized users can install and run apps * Protecting sensitive data and securely provisioning, configuring and managing apps in a "Bring Your Own Device" world

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The information and images contained in this document are of a proprietary and confidential nature. The disclosure, duplication, use in whole, or use in part, of the document for any purposes other than client evaluation without the written permission of Apperian, Inc. is strictly prohibited.

© Apperian, Inc. 2010. All Rights Reserved.!

Demystifying the Mobile Enterprise App Store

Cimarron Buser!!VP, Product Marketing !!Apperian, Inc.

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Today’s Webinar

Twitter: #EntAppStore

Direct Messages: “Chat Box” in Webinar Session

Q&A At the End of the Presentation

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Corporate In-House Mobile Apps

R U Ready?

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Poll Question

Are you creating in-house mobile apps today?

53% of you have already started!

Are you creating "in house" mobile apps today? No - Not yet 33% No - But planning to soon 14% Yes - Starting to develop now 17% Yes - Have built and deployed app(s) 36%

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App Stores Galore

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App Stores, Marketplaces, and Worlds

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Private Application Store for Business

AppHQ Cius

Appstore for Android!

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Apple’s App Store – First and Biggest

  Consumer app focus   Over 425,000 mobile apps   Only authorized location for

public iOS apps   iTunes account

authenticated and billed   Apps and updates optional

Apple App Store

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Public Stores by Platform, Device, and Carrier

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Application Store Type Description

Apple App Store iOS Platform Consumer focus – Largest, most successful iPhone and iPad fueling growth Apple trademarked “App Store” (contested)

Blackberry App World RIM Platform RIM device focused, 2nd largest in revenue

Nokia Ovi Store Nokia Platform Nokia feature phone apps

Google Android Market Android Platform The “Official” store for Android devices

Amazon Appstore for Android

Android Platform Amazon leveraging one-click purchase, customer database

Windows 8 App Store Win8 Platform Only place for Metro Apps; will replace Marketplace Support both tablet and desktop

Cisco AppHQ Cius Single Device AppHQ Manager for Cisco Cius devices

Verizon Private Application Store for Business

Single Carrier Enterprise customer focused libraries

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Public Store Trends

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  Market Size and Composition   $15B in 2011   Apple 9 out of every 10 downloads

  Apple Rules the Roost   Consumer app focused   Revenue split 70/30 (model)   “VPP” Program provides bulk purchase model

  Google Android stores growing fast   Big players: Google, Amazon   Niche players: Single device or carrier   Others: PocketGear, Getjar, … you name it …

  Others   RIM, Nokia, Microsoft … not much traction

Current Situation for Public Stores

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Volume Purchase Program (VPP)

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Apple VPP Overview

Apperian, Inc. - Proprietary and Confidential 11!

A Method to Bulk Purchase apps

1.  Companies can find, buy and distribute iTunes apps

2.  Companies can buy and distribute Custom B2B Apps

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Case Study for VPP: Large Corporation

Apperian, Inc. - Proprietary and Confidential 12!

•  Allows employees to install branded App Catalog for access to apps

•  Uses Microsoft Exchange / Active Directory for security policy and basic device management

App self-serve model for employee empowerment

•  Employees purchase own devices (BYOD)

•  Employees choose own applications to use

Today

•  VPP solution to support bulk distribution of apps Desire

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VPP & Custom B2B Apps

Apperian, Inc. - Proprietary and Confidential 13!

•  Developer sets price (minimum $9.99 per user per app)

•  Company provide developer with VPP email address

•  Developer submits app to iTunes Connect (for VPP)

•  Developer sets up test data for Apple to use

•  Apple reviews app or new versions, then approves

•  Apple notifies developer of approval

•  Company purchase the custom B2B app at VPP website

Custom B2B Apps Overview

• VPP: new method for companies to distribute non-App Store apps

• Companies connect with a developer and agree on a price

• Companies determine best method to distribute app

VPP Method

•  Company obtains iOS Developer Enterprise Program license •  Company obtains app from developer (unsigned) •  Company signs app with IDEP credentials & distributes

IDEP Method

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Apple VPP Overview

Apperian, Inc. - Proprietary and Confidential 14!

Need: Mobile Application Management

•  Centrally manage and report on VPP codes •  Target specific users or departments •  Support corporate and individually owned devices •  Support all types of iPhone and iPad users

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Mobile Application Management

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The Challenge: Mobile Computing for Business

  Consumerization of IT

  Single personal/work device

  Increased mobility

Why can’t you make business apps like this?

Users IT

  Need a solution now!

  Security is still #1

  Have to mobilize workforce

How do I deploy and

manage Apps?

Dev

  Need App “starter kit”

  Minimal IT Apple or Android experience

  Smartphone SDKs not built for enterprise

Where do I start?

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The Solution: Mobile Application Management!

Private, branded App Catalog

Enterprise

  Secure, private catalog

  Enterprise licensed

  Multi-platform

  Multi-app install

  Self-service or IT Push

  Identity-based provisioning

  Reporting/Analytics

Apperian, Inc. - Proprietary and Confidential

Enterprise App Services Environment

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Apperian’s Support for VPP!

Apperian, Inc. - Proprietary and Confidential 18!

  VPP App Support

  Administrators upload VPP Spreadsheet

  VPP Apps can be assigned by Group

  System manages VPP Code redemption by User

  All licenses provided on “as needed” basis

  Reporting/Analytics

  Full reporting on VPP Code usage by App and User

  Inventory Alert: Low Watermark generates alert

  End-User Experience

  Full app information

  “REDEEM” button

Private, branded App Catalog

Enterprise

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Adding VPP Apps!

Apperian, Inc. - Proprietary and Confidential 19!

Import of VPP���

spreadsheet

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Reporting on VPP Apps!

Apperian, Inc. - Proprietary and Confidential 20!

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Contact & Resources

21!Apperian, Inc. - Proprietary and Confidential

Contact:

Web: http://www.apperian.com Blog: http://blog.apperian.com Twitter: @apperian Phone: (800) 862-0511 Contact: http://www.apperian.com/contact

Resources

Mobile Application Management: http://www.apperian.com/products

Apple VPP Volume Purchase Program Guide: http://www.apperian.com/technote/apple_vpp_volume_purchase_program_guide