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Presented at the Crowdsourcing Week London Summit, October 3, 2013. By Shelley Kuipers of Chaordix. For more information, visit http://crowdsourcingweek.com.
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1 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Confidential – Chaordix. Do not distribute without wri6en Chaordix consent.
Curating a Crowd for Market Insight, Brand Development and Innovation — Shelley Kuipers, Founder & CEO
2 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Our Experience
“New market winners will synthesize chaos and order.”
Chaordix [kay-‐‑or-‐‑dix] is the global standard in crowdsourced
market intelligence.
– Dee Hock, VISA® credit card founder, and author of the book: One from Many, VISA® and the Rise of the Chaordic Organization
3 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Beyond Idea Contests: Iterative Distillation of People & Insights from the Crowd
THE CROWD BRAND & IDEA GROUPS LEADERS & PROSUMERS
Beyond Idea Contests
FACEBOOK FANS BRAND LOYALTY GROUPS EMPLOYEE EXPERTS & BRAND PROSUMERS CO-‐CREATION E.G.
4 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Use Cases
Team Insights
Social Innovation
Product Innovation
Brand Activation
Global Adoption of Crowdsourcing Rapidly Expanding
5 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Case Study: Product Innovation
A targeted community of high-‐‑value Omni customers providing actionable, scalable insights for product innovation
PRODUCT INNOVATION
6 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Case Study: Brand Activation
A large, passionate group of brand loyalists engaged and activated in pursuit of market share expansion
BRAND ACTIVATION
7 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Case Study: Team Insights
A broad cross-‐‑section of KPMG UK employees providing insights on the future of their business and culture
TEAM INSIGHTS
8 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
Case Study: Social Innovation
A diverse, global group of college students crafting innovative technological solutions to combat modern human slavery across the developing world
SOCIAL INNOVATION
9 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent.
The Future of Crowdsourcing
The Future of Crowdsourcing:
→ Predictive market insights
→ De-‐‑risked product introduction path → Engage hard-‐‑to-‐‑reach influencers, taste-‐‑makers in innovation → Reach emerging markets with scalable, multilingual, mobile research process
→ Enterprise integration with PLM & back office
→ Increased customer and employee loyalty and retention through brand participation …
10 Confidential – Chaordix. Do not distribute beyond these organizations without written Chaordix consent. 10
Participation is the new brand.™