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CHRONUS SOFTWARE: CASE STUDY PRESENTATION DAIMLER TRUCKS REINVENTS CORPORATE MENTORING PROGRAM

Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

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Presenting our very first enterprise case study in SlideShare form! Daimler Trucks North America is using Chronus Mentor to drive employee career development, engagement, and organizational milestones. See how this company is transforming their corporate culture with our mentoring and talent development software. -- Chronus is a leading provider of learning and development software for enterprise-scale organizations. Leveraging mentoring, coaching, and other guided learning approaches, Chronus software empowers a variety of training and development initiatives. Chronus cloud-based solutions are easy to start and easy to manage, saving organizations time and effort while improving learning and development program effectiveness. Chronus’ solutions, including Chronus Mentor, Chronus Coach, and Chronus Spark, are used by more than 500,000 professionals worldwide at institutions including PNC Bank, Staples, University of Phoenix, and the American Diabetes Association.

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Page 1: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

CHRONUS SOFTWARE: CASE STUDY PRESENTATION

DAIMLER TRUCKS REINVENTS CORPORATE MENTORING PROGRAM

Page 2: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

CHRONUS CUSTOMER SUCCESS STORY

• Daimler Trucks is headquartered in Portland, Oregon.

• Largest heavy-duty truck manufacturer in North America.

• Leading producer of medium-duty trucks and specialized commercial vehicles.

• Commercial vehicle brands: Freightliner Trucks, Western Star Trucks, and Thomas Built Buses.

Page 3: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

THE BUSINESS CHALLENGE

• Using a corporate mentoring program for employee career development.

• Current corporate mentoring program not performing to expectations.

• Looked for a solution to improve employee engagement for productive outcomes.

• Original system required too much administrative effort, needed a more streamlined solution.

• Sought a mentoring solution that could scale across geographies and handle multiple mentoring programs.

Page 4: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

THE SOLUTION?

Software to start, manage and measure

corporate mentoring programs

Page 5: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

SOLUTION DETAILS

• Implemented Chronus Mentor software to run multiple mentoring programs with measurable results.

• Simple usability reduced admin time and improved employee participation.

• Gained executive-level involvement and sponsorship in mentoring.

• Daimler’s favorite features: Self-matching capability, mentoring workflows, and program health reports.

“What we like about Chronus Mentor is that mentees can self-match according to their field of interest, which reduces our time. We also appreciate the mentoring

program workflows and the reporting metrics.”

- SUZ HAHN, Learning Architect

Page 6: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

IMPLEMENTATION DETAILS

• Created a self-enrolling model of mentoring where employees can sign up, find their own mentors, and start mentoring partnerships immediately.

• Implementation included:• Customized branding• Importing existing participants

from previous software program• Single sign-on feature• Email mapping• Secure file transfer protocol (FTP) feed

“I really liked the Chronus implementation team in the project.

Simple, straightforward, very responsive, everything you’d want from a team who

is implementing a high-profile project on your behalf.

- BRIAN STOWE, Manager of L&D

Page 7: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

THE RESULT: AN ENGAGED WORKFORCE

• Offered to all 4,000 office-based employees throughout U.S. and Mexico.

• Career development and self-development of mentors and mentees.

• Cultivation of future leaders and talent within Daimler.

• Involvement of executive-level team members in the mentoring program.

• Added two new programs — one for corporate responsibility and new-hire onboarding.

Page 8: Chronus Software Case Study: Daimler Trucks Reinvents Corporate Mentoring Program

WHAT THEY’RE SAYING

“With Chronus Mentor software, we’re now able to scale this program across all US locations. Today there is “mentoring buzz” at all levels, and everyone realizes

this is key to the health of our organization.”

- SUZ HAHN, Learning Architect, Daimler Trucks North America