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PRSA COUNSELORS ACADEMY 2012 BEYOND THE HYPE OF INFLUENCE UNLEASHING THE POWER OF PUBLIC RELATIONS Monday, May 7, 2012

"Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

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Page 1: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

PRSA COUNSELORS ACADEMY 2012

BEYOND THE HYPE OF INFLUENCE

UNLEASHING THE POWER OFPUBLIC RELATIONS

Monday, May 7, 2012

Page 2: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

DEMYSTIFY the influencer hype

Monday, May 7, 2012

Page 3: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

TO UNLEASH the value of influencer communication

Monday, May 7, 2012

Page 4: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

WHO’S MOST INFLUENTIAL?

Monday, May 7, 2012

Page 5: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

KLOUT:

Monday, May 7, 2012

Page 6: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

MG SIEGLER

VIVEK WADHWA

KEVIN PHO

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

ROBERT SCOBLE

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

PEERINDEX:

Monday, May 7, 2012

Page 7: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

EZRA KLEIN

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

ERIN BURY

SETH GODIN

MARTIN TANTOW

ROBERT SCOBLE

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

TWEET LEVEL:

Monday, May 7, 2012

Page 8: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

ROBERT SCOBLE

RENAI LEMAY

SARAH EVANS

BRAD FELD

VIVEK WADHWA

MARTIN TANTOW

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

TWEET GRADER:

Monday, May 7, 2012

Page 9: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

WHO’S most influential?

wrong question

Monday, May 7, 2012

Page 10: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

now, if you ask TRAACKR...

Monday, May 7, 2012

Page 11: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

WHO’S MOST INFLUENTIAL?

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

Monday, May 7, 2012

Page 12: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

WHO’S MOST INFLUENTIAL?

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

it depends...

Monday, May 7, 2012

Page 13: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

BRAD FELD

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

AUTOMOTIVE / HYBRID / UKIN

Monday, May 7, 2012

Page 14: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

BRAD FELD

ROBERT SCOBLE

VIVEK WADHWA

KEVIN PHO

MG SIEGLER

NELLIE HUANG

EZRA KLEIN

ERIN BURY

SETH GODIN

MARTIN TANTOW

RENAI LEMAY

SARAH EVANS

JESSICA SPIEGEL

LIRAN ZELKHA

ROBERT LLEWELLYN

INVEST / TECH / B2C / EARLY IN

Monday, May 7, 2012

Page 15: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ONE UNIVERSAL SCORE

PERSUASION

MAGICAFTER THOUGHT

CONTEXTUAL QUANT/QUAL

COLLABORATION

HARD WORKA COMMITMENT

INFLUENCE IS NOT INFLUENCE IS

PAID MEDIA EARNED MEDIA

Monday, May 7, 2012

Page 16: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

beyond THE HYPEOF INFLUENCE

Monday, May 7, 2012

Page 17: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

TRAACKR DATA ANALYSIS2011 EXPERT SURVEYCASE STUDIES

Monday, May 7, 2012

Page 18: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

GOLDEN RULES TO UNLEASH REAL VALUE FROM INFLUENCER COM

7Monday, May 7, 2012

Page 19: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

LAW OF THE VITAL FEW1

Monday, May 7, 2012

Page 20: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

3%

3% PEOPLE = 90% IMPACT

Monday, May 7, 2012

Page 21: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

APPS

HYBRID

3%HEALTH

3%

3%

Monday, May 7, 2012

Page 22: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

1. ADVERTISING’S ACHILLES’ HEEL2. RELEVANCE > POPULARITY3. FIND THOSE WHO MATTER

1.

Monday, May 7, 2012

Page 23: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

BOTH ART AND SCIENCE2

Monday, May 7, 2012

Page 24: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

Search Score Rank Track

Monday, May 7, 2012

Page 25: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

Monday, May 7, 2012

Page 26: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

COGNITIVE BLINDNESS

Monday, May 7, 2012

Page 27: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

Search Score Rank Track

Monday, May 7, 2012

Page 28: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

START WITH AUTOMATED& END WITH QUALITATIVE HUMAN ANALYSIS

Monday, May 7, 2012

Page 29: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

3BE STRATEGIC

Monday, May 7, 2012

Page 30: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

DISCOVER ENGAGE MEASURESET GOALS LISTEN

Monday, May 7, 2012

Page 31: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

BUILD A RELATIONSHIP

4Monday, May 7, 2012

Page 32: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

1. PROVIDE VALUE 2. BE RELEVANT3. BE GENUINE

1. PROVIDE VALUE

Monday, May 7, 2012

Page 33: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

“It’s a marriagenot a date”

Monday, May 7, 2012

Page 34: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

MEASURE WHAT MATTERSAND GAIN ACCESS

5Monday, May 7, 2012

Page 35: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

Monday, May 7, 2012

Page 36: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

ENGAGEMENT METRICS 12345

WEBSITE TRAFFICBRAND MENTIONS SALES SENTIMENT

Monday, May 7, 2012

Page 37: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

NO SILVER BULLETNO BLACK MAGIC

6Monday, May 7, 2012

Page 38: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

“Success is for those who show up”

Woody AllenMonday, May 7, 2012

Page 39: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

DRIVE WITH VALUE,NOT HYPE

7Monday, May 7, 2012

Page 40: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

CASE STUDIES

Monday, May 7, 2012

Page 41: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

BLUE KEY CAMPAIGNSHONALI BURKE - MSL WASHINGTON DC

Monday, May 7, 2012

Page 42: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

©2011 43

The Case of the Blue Key

www.thebluekey.org Used with permission from USA for UNHCR

Monday, May 7, 2012

Page 43: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

©2011 44

Used with permission from USA for UNHCR

2011 Goal: 6K Keys by Dec. 31

Monday, May 7, 2012

Page 44: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

©2011 45

Tracking links were key (no pun intended)

Bloggers aka Blue Key “Champions”

… from Facebook, Twitter, email newsletters, blog, etc… Used with permission from USA for UNHCR

Monday, May 7, 2012

Page 45: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

©2011 46

Blue Key Champions Drove the Conversation

Blog posts

Secret Facebook Group

Twitter

LinkedIn YouTube#bluekey “tweetathon”

Email outreach

Used with permission from USA for UNHCR

Monday, May 7, 2012

Page 46: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

©2011 47

The first tweetathon (June) saw: • 258 people/1,524 tweets with #bluekey• 169% increase in web traffic• >50% of key purchases that week

Used with permission from USA for UNHCR

Involve the Community

Monday, May 7, 2012

Page 47: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

©2011 48

Analytics Tell Stories…

Used with permission from USA for UNHCR

… and Measurement Shapes Strategy

Monday, May 7, 2012

Page 49: "Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

Monday, May 7, 2012