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“A New Day to Sell, A New Way to Sell” Harold “Bud” Boughton

Becoming a better sales professional

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Page 1: Becoming a better sales professional

“A New Day to Sell,

A New Way to Sell”

Harold “Bud” Boughton

Page 2: Becoming a better sales professional

“Selling carries a lot of negative baggage. It is the second oldest profession, often confused with the first. No matter what you put in front of the word ‘selling’ (consultative, solution, visionary, creative, integrity, value-based, beyond), it still ends up with the sense of doing something to somebody rather than for or with somebody.”

Excerpt from Let’s Get Real or Let’s Not Play by Mahan Khalsa

Page 3: Becoming a better sales professional

Some things don’t change…

The fundamental steps in the Logical Sales Process

1. Developing/Understanding Your Value Proposition2. Initial Benefit Statement (IBS)3. Probing/Questioning Techniques (Qualification)4. Needs Identification and Analysis5. Presenting Your Solution6. Trial Closing/Handling Objections and…7. Ultimately, CLOSING THE BUSINESS!

Page 4: Becoming a better sales professional

Some things have changed…. 1. Bankers know more about technology today.

2. Bankers know less about technology today.

3. Most bankers have been through at least one, if not two, core conversions in the last 20 years (1985).

4. Technology vendors have not been the most reliable prophets. (i.e. “The branch is dead.” circa 2000)

5. American business has lost the people’s trust. (i.e. Enron, Adelphia, Tyco, Martha Stewart. Etc.)

Page 5: Becoming a better sales professional

Maybe we need to…

1. Take a more cerebral look at our profession.

2. Force ourselves to be more introspective about who we really are as sales professionals.

3. Ask ourselves… “How can I truly become a more

effective sales professional?”

Page 6: Becoming a better sales professional

Ten Thoughts/Ideas to

Stimulate Your Thinking

As a Professional

Salesperson

Page 7: Becoming a better sales professional

Number One:

Develop a “Personal” Sales Philosophy

Page 8: Becoming a better sales professional

Number Two:

You only have one chance to make a first impression. I’d rather earn the respect of my

prospect on the first call than be liked.

Page 9: Becoming a better sales professional

Number Three:

Most technology evaluations start in the head and end in “the gut.” Buyers justify logically, but in the end, it’s a gut decision.

They buy emotionally.

Page 10: Becoming a better sales professional

Number Four:

The best salespeople are the best listeners.

Page 11: Becoming a better sales professional

Number Five:

Nobody “sells” anything to anybody. People make decisions “to buy.”

Selling is telling. Decisions to buy come from within.

We need to educate our prospects.

Page 12: Becoming a better sales professional

Number Six:

You begin to build TRUST when you tell the prospect, “No.”

Page 13: Becoming a better sales professional

Number Seven:

Not all business is good business. The customer is not always right!

There are deals you need to walk away from.

Page 14: Becoming a better sales professional

Number Eight:

The best time to close is when the prospect is “ready” to buy.

Page 15: Becoming a better sales professional

Number Nine:

Selling is an honorable profession, if you choose to make it so.

Page 16: Becoming a better sales professional

Number Ten:

In the sales profession, we have a chance to touch people’s lives in a positive way,

if we allow ourselves to do just that.

Page 17: Becoming a better sales professional

In Sales as in Life…

The more we learn, the smarter we get.

The smarter we get, the more we realize

how much more there is to learn.

Page 18: Becoming a better sales professional

Thank You

Harold “Bud” Boughton