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Above and Beyond AwardNominated Team Name or Individual name: IBM TAA Team @ San Jose

Submitted By: Simon Tam

Team Lead:

Team Members: Theresa Palmer,Marlow Sana,Ray Sato,Daniel Munoz,Donnelle Copeland,Vu Tran,ArmandoGriego,Yuko Tang,Emily Wang,Scott Bulriss,Mike Yang,Mateo Mateo,Wayne Richings,Tiffany Sy,Rey Calma

Describe how this team or individual goes ‘above and beyond’ job responsibilities or stated customerrequirements to provide a service level that consistently sets Celestica apart from its competitors.

During Q4 end, we were awarded a new business with IBM called the TAA program. The issue faced was arequested delivery in early Q1. Specifically the team had to resolve the following: - Material not pipelined and delivery requested within less than a month.- BOMs and design not finalized- Quotes/price not finalized- Hub setup/delivery logistics not finalized- ICT Testers not available until January.- Christmas Holiday and Chinese new year compressing the available time for delivery. Regardless of these challenges, IBM expectation was that we deliver on time according to above stated timeline. The team worked tirelessly and overcame many challenges in order to meet the aggressive schedule.

Provide a description of how this individual creates a performance culture with other employees thatallows them to anticipate customers’ requirements with speed, agility and flexibility. Delivers on promiseswith integrity, respect and quality while living the Brand Promise and attributes.

Many roadblocks were encountered, but the team pulled together and were able to overcome them all in a speedy,efficient and flexible manner. Examples are: - Dealing with multiple time zones and language challenges.- Allocation of critical parts with CSS - Upside received at CSS for 6x demand - Both CSS and GCBU were able tostep in to support CSJ through customer allocation calls and shortage analysis.- Changes in shipping/export regulations (Litihium ion battery regulations changed at the last moment due to fires inplanes).- Last minute EC changes which the team flexible in adapting to.- BOM errors which caused last minute shortages - resolved by utilizing unconvention sourcing of material. Result: IBM/Customer received product ahead of projected schedule at higher than expected quality levels.

Identify how the team or individual creates, adapts and continuously enhances tools and processes toenable their customers’ and Celestica’s mutual success creating competitive advantage for both parties.

The San Jose site typically does not handle larger scale production builds. As a result, the IBM TAA programnecessitated new processes for the site: - Hub shipments and setup- Dealing with constant EC issues in a production environment- Complete setup of a new program in a compressed timeline.

Provide evidence or quantify the benefit that this team or individual has brought to improved customermetrics (loyalty, profit, quality, delivery, etc). An award of new business, a competitive take-away orcustomer recognition and testimonials summarizing their positive experience directly tied to this team orindividual is also applicable.

Recognition from Customer:

That's great, thanks for sending the note Armando.

The entire team has always demonstrated a keen sense of urgency with all the engagements. This is another

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example of their diligence and drive for success.

Dan

On Tue, Feb 12, 2013 at 9:17 AM, Armando Griego <agriego@celestica.com> wrote:Dan,

I wanted to covey my appreciation and thanks for the tremendous support given by the CSJ team in meeting the IBM requirement of getting the initial TAA units shipped to support the IBM launch of the IBM Storwize V3700 program.

The team worked through a number of last minute obstacles and challenges and not only met the initial commit but were successful in pulling in the ship request date. The teams ability to overcome the number of challenges is a testimony of the hard work, commitment and dedication of the team.

Again, my appreciated and thanks for the tremendous support.

Regards,Armando

Briefly describe how the individual or team contributed to any of Celestica's Gameplan objectives (raisingthe bar in operational performance, securing higher-value customer opportunities, growth with newmarkets or customers, or employee engagement).

Awarded new IBM Atlantis business in Q2 2013.