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UNLOCKING THE FUTURE OF WORK Creating 21st Century Organizations that are Innovative, Collaborative and Global
Ayelet Baron| Futurist February 19, 2014
ayeletbaron.com [email protected] Twitter: @ayeletb
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WORK What we do to earn money © 2013 Simplifying Work. Ayelet Baron
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JOB How we make a living
© 2013 Simplifying Work. Ayelet Baron
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1800s People are connected in their communi@es
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MASS MEDIA Connec@ng people to informa@on and people
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SOCIAL BUSINESS
Everything is connected. Too much focus on technology and tools and not enough on the business.
h"p://blogs.cisco.com/
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2014+: HUMAN CENTRIC
Work — at the level of the economy, business, and individual — is changing faster than ever before. People become more imprtant than ever to create and execute strategies.
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Key Trends: Setting the Stage © 2013 Simplifying Work. Ayelet Baron
People First will Drive Results
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Companies that authentically value their employees will be (and already are) the big winners in the 21st-century economy. © 2013 Simplifying Work. Ayelet Baron
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PEOPLE Have become the weakest link in business
The average employee is not jumping out of bed to go to work
More than 95% of US workers are in the wrong roles −Ignite
80% of employees between the ages of 23 are interested in changing jobs −Ignite
Deloi[e’s Shi] Index indicates that 80% of workers don’t like their jobs
© 2013 Simplifying Work. Ayelet Baron
We Are Still Operating with 20th Century Practices in A 21st Century Work World
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20th Century We may have cubicles but we are s@ll opera@ng like it’s 1954. You drive to the office to sit in a cube.
© 2013 Simplifying Work. Ayelet Baron
14 WELLNESS
Workplace wellness is a $300+ billion productivity crisis © 2013 Simplifying Work. Ayelet Baron
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NOT THE PEOPLE POTATO STRATEGY, AGAIN
The workplace has become profoundly destruc@ve to the human spirit.
© 2013 Simplifying Work. Ayelet Baron
Workplace Demographics Are Shifting
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SHIFTS By 2025, over 75% of the workforce will be comprised of Millennials. That’s just over 11 years away.
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BUSINESS MEASURED BY SOCIETAL VALUE
Millennials, relative to older generations, are all about giving back to communities that align with their core values
http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/
© 2013 Simplifying Work. Ayelet Baron
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MORE SHIFTS
82% of workers 50+ say it is at least somewhat likely they will work for pay In retirement. And 47% expect to retire later than they previously thought AP-NORAC Center for Public Affairs Research
© 2013 Simplifying Work. Ayelet Baron
The Emergence of Women: ���Business and Leadership
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Employees are increasingly looking for personal growth, purpose recogni@on, access, influence, impact
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6Global demographics will shape the workplace
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GLOBALIZATION From 2012 to 2030 there will be a decline of 40M workers in developed countries. By 2020, developed countries will need +40M workers. In developing coun@es, there will be an increase in 1B workers −Hot Spots Movement
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TALENT GAPS
Significant talent gaps expected from 2020 and beyond in parts of the world while others will be challenged by employability
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The Contingent Workforce Will Change Business 7
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Source: Future of Work: MBO State of Independence 2013 Study, Emergent Research
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INDEPENDENT WORKFORCE
By 2020, over 40% of the workforce will be con@ngent
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Source: Future of Work: MBO State of Independence 2013 Study, Emergent Research
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INDEPENDENT WORKFORCE
Independents spent $96 billion hiring the equivalent of 2.3 million FT workers via contract hiring. 1 in 4 hired others on a contract basis.
© 2013 Simplifying Work. Ayelet Baron
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http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F
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WORKING ANYWHERE
Average amount of office space per employees in the U.S. dropped from 400 square feet to 250 and will be reduced to 150 (NYT). 47% of Aetna’s 35,000 employees work from home now, with millions of dollars in savings WSJ
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Autonomy
Any where any @me Redefining work
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Consumeriza@on of the workplace © 2013 Simplifying Work. Ayelet Baron
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h"p://www.slideshare.net/bengrossman/10-‐social-‐best-‐pracLces-‐from-‐the-‐best-‐social-‐brands-‐of-‐2013
ABUNDANCE Easy for consumers to get what they want when they want it
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10 Companies will measure how employees use their time with data and analytics, like Google and others
Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59
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Knowing how to reinvent your business may keep you in business
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Getting Back to Basics
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
Project-‐based work Job based work
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
Project-‐based work Job based work
People-‐ centric OrganizaLon-‐centric
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
Project-‐based work Job based work
People-‐ centric OrganizaLon-‐centric
Trust-‐based Command and control
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
Project-‐based work Job based work
People-‐ centric OrganizaLon-‐centric
Trust-‐based Command and control
Networks/RelaLonship based OrganizaLon hierarchy
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
Project-‐based work Job based work
People-‐ centric OrganizaLon-‐centric
Trust-‐based Command and control
Networks/RelaLonship based OrganizaLon hierarchy
Life-‐work Work-‐life balance
© 2013 Simplifying Work. Ayelet Baron
Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:
Nimble organizaLon and open, transparent communicaLon Top-‐down hierarchies
CreaLng new markets CompeLng for market share
Project-‐based work Job based work
People-‐ centric OrganizaLon-‐centric
Trust-‐based Command and control
Networks/RelaLonship based OrganizaLon hierarchy
Life-‐work Work-‐life balance
Having 10+ jobs by 40 30+ Year Career © 2013 Simplifying Work. Ayelet Baron
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1. Workers should be treated like adults: There are no schedules, few mee@ngs, and fewer rules
2. Your loca@on ma[ers less than your output: Employees work remotely, from wherever in the world they wish
3. You can escape email hell: No one uses email, preferring customized blogs and online chats
4. Hire by trial 5. There is no innova@on without
experimenta@on: Workers launch new ideas and features dozens of @mes a day
© 2013 Simplifying Work. Ayelet Baron
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IT’S ABOUT PEOPLE
Compe@@ve pressures will increase. We will finally understand that having a great workplace is not op@onal. The urgency for leaders to take ac@on is essen@al.
© 2013 Simplifying Work. Ayelet Baron
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Change Agents Worldwide • A next generaLon, network-‐based
company. • Learning and project resource for
forward-‐thinking 21st Century Enterprise leaders.
• Network of independent consultants and enterprise-‐based professionals dedicated to bringing about the future of work for large insLtuLons resulLng in step changes in produc@vity, employee engagement, customer experience, innova@on, and growth.
h"p://www.changeagentsworldwide.com/
Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. −Former U.S. General and President Dwight D. Eisenhower
Who and What will Disrupt Your Business?
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I’m Creating New Diagnostic Tool for Leaders and Organizations
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THE FUTURE “When it comes to the future, there are three kinds of people: those who let it happen, those who make it happen, and those who wonder what happened.” −John M. Richardson, Jr.
© 2013 Simplifying Work. Ayelet Baron
So what can we do?
Stop focusing on employee engagement programs. Involve your people in a meaningful way. PracLce collaboraLon. Listen. Have less meeLngs and more conversaLons. Understand how the meaning of trust is changing. Build relaLonships.
Enable your strategy with tools. Remember technology doesn’t change; people do Experiment but don’t let technology lead CollaboraLon is not a technology issue; it’s a people issue
Create new markets for your organizaLon. Experiment. Discover what works and what doesn’t. Fail fast. Stop managing adults. Start managing work/projects.
54 © 2013 Simplifying Work. Ayelet Baron