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Always On: Running Your Business in Real Time

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Your customers are always on - are you? Learn the best high-tech and low-tech strategies for running your business in real time while maintaining your sanity.

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Page 1: Always On: Running Your Business in Real Time
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We’re addicted to our iPhones. Studies have shown that we check them 150x / day.They affect sleep quality.And, texting while driving increases crash risk.People who are addicted to their cell phones are mostly using them as a way to stay connected to others.We all feel this pressure to be “always on”

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GigMasters marketplace connects event professionals with people planning events. We represent over 40,000 event professionals –entertainers, photographers, event planners…more.We’ve helped make connections for over 1.6 million events - so we have some dataThe data shows us that one in 3 bookings go to the first bidder. Speed!!!!!Our mobile device usage has climbed 20%, 30% - up to 50% in just the past year.

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Our 100 top earning members respond to clients in 18 hours on averageOur 10 top earning members respond to clients in 5 hours on averageKudmani responds in 1 hour!!!Sam Kudmani is a financial advisor by day and a top-earning band leader by night. 6 figures – and that’s just through GigMasters. He applies his customer know-how to entertainment business.

He doesn’t just respond quickly – he responds in a personalized wayHe uses Facebook to find friends of the prospectHe promises the prospect that he is going to do whatever it takes to earn 5 stars

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Carole Cohen started her business with GigMasters. She had no business and then she signed up and started filling her weekends with bookings. She’s had much success and she responds to client leads in 3 hours.

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EngagementHow curious are you about the event?Resist the temptation to talk about what you do –engage them in a conversation about what they want from you

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Excellence: Are you confident that you consistently provide excellent service?Do you collect reviews and testimonials? What do they say?

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EnergyAre you fully focused on the client – or are you multi-tasking?Book-end your day to be screen free for the first hour and last hour of every dayGo on a screen-free vacationGo for a walk, exercise or do something that involves moving your body

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Surveyed our members, surveyed my friends who have small business and I thought I was going to get this neat and tidy list of hi-tech organizational solutions to share with you.

Over 70% of our members use computer/mobile device combination to stay organized

OrganizationEvernoteWunderlistBasecampCalendar – iCalGoogle

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PersonalizationSocialRapportiveHootsuiteBuffer

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SpeedGigMasters lead inboxiCal /Reminders

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NO TECH MEETS HI TECH

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To be always on is to be always present.Make sure when you are talking to your clients and prospects you are really engaged, you are providing excellent service, and you have optimal energyUse tools to help you stay organized, personalized and speedy

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GigMasters launched our first-ever app today and it’s designed to help event professionals stay organized, personalized and speedy. When you’re ready to work, our app is ready for you. We have 30,000 people coming to our site every day planning events and looking for event professionals. No you’ll be able to connect with these clients more quickly than ever.

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Marissa LatshawVP Of Marketing @GigMasters@Mlatshaw“To be always on is to be always present.”