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Agile Market Research: More Insights in Less Time Matt Warta CEO & Co-Founder @GutCheckit Lisa O’Connor Lead Online Research Strategist @GutCheckit

Agile Market Research: More Insights in Less Time

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Budget is the #1 issue impacting research data collection today (Source: GRIT Report). The squeeze will only get more severe as the pace of decision-making continues to outrun growth in budgets. So what are most researchers left to do? In many cases, nothing. And this leaves brands at risk in moving forward on new product, messaging, and advertising without critical insights from their consumers. There is a better way: the Agile Research Methodology. Leveraging on-demand tools, Agile Research is a pragmatic, iterative approach that optimizes insights collected over a few days yielding faster, better decisions. Learn how Agile Research has evolved as a winning alternative, delivering actionable insights that are: High quality (because each iteration informs the next) Quick (in a few days) Affordable (a fraction of the cost of traditional methodologies) Matt Warta, CEO of GutCheck, and Lisa O'Connor, Lead Online Research Strategist of Gutcheck.

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Page 1: Agile Market Research: More Insights in Less Time

Agile Market Research: More Insights in Less Time

Matt Warta

CEO & Co-Founder

@GutCheckit

Lisa O’Connor

Lead Online Research Strategist

@GutCheckit

Page 2: Agile Market Research: More Insights in Less Time

• This session will be recorded and stored on GutCheck’s web site (www.gutcheckit.com); a link will be sent to registrants.

• Presentation time will be kept to ~30 minutes reserving ~15 minutes for Q&A.

• Submit your questions as they pop into your head and we’ll answer them during and after the webinar.

Welcome

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11%

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How Research Works Today: Ideation

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How Research Works Today: Screening

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How Research Works Today: Refinement

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How Research Works Today: Validation

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Where We Rely on Too Much Experience and Intuition

Screening

CONSEQUENCES

• Truly great concepts are eliminated

• Good concepts don’t always standout

• Wasted effort and rework

Refinement

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Why? Existing Methodologies are Too Limiting

Specific, BUTSlow & Expensive

Faster, BUTBlunt &

ExpensiveCustom Online CommunitiesTraditional Methods

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Agile Market Research

• A pragmatic, iterative approach to meeting a research objective enabled by on-demand tools

• Enables you to quickly focus on winners and kill weaker ideas

• Fast, actionable, and budget friendly

Fastest, Most Specific, AND

Most Affordable

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Benefits of Agile in Software Development

Faster Time to Market – 50% with enabling technology

Efficiency – 25% higher productivity with enabling technology

Quality – Parity despite significant time compression

Source: QSM Associates

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Agile Research: Highly Specific

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Agile Research: Minimizes Bias Leading to Better Specificity

Clean Dirty

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Agile Research: On-Demand Techniques Enable More Insights in Less Time

Custom Community Concept ResearchCustom Community Concept Research

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Agile Research: On-Demand Techniques Enable More Insights in Less Time

Agile Concept OptimizationAgile Concept Optimization

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$350K

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Goal of Concept Testing: Effectiveness

Look for strengths to emphasize and signs of weakness that can be fixed pre-launch

Concept Optimization involves understanding:

• Target Audience

• Accepted Consumer Belief

• Differentiating Benefit

• Reasons to Believe

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Main Idea: Imagine you wanted to describe this idea to a friend. In the space provided, please type the words that you would use to describe this idea as precisely as possible to a friend.

Uniqueness: Compared to other products in this category, how unique would you say this product is? Please explain the attributes of this product conveyed in/on the idea that you believe make it distinct from other products.

Clarity: What questions come to mind about the product when you see this idea? I’m trying to understand if there is anything that seems confusing upon first glance.

Appeal: Thinking back on the main idea that you articulated in describing the product to your friend, how appealing is this product to you personally? In your response, I am looking for some details about what makes the product appealing to you personally.

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Reality Check: What’s Required

Opportunity to Iterate

Specific Audience On-Demand Tools

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Case Study: Hair Care Manufacturer

Business Context:Client had identified a white space opportunity for

introducing salon-style straightening treatments into the mainstream.

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Concept Testing Problem

• Existing Community for the base product’s target audience, BUT new product is intended for different audience

• Tight deadline, waiting on creative• Fifteen concepts to screen• Identify winning concepts to go into BASES

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What to Use?

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Agile Concept Screen: Iteration 1

Purchase Interest Appeal Relevant Unique & Different

Concept 1 86% 96% 92% 98%

Concept 2 74% 86% 78% 86%

Concept 3 72% 88% 80% 90%

Concept 4 68% 84% 82% 94%

Concept 5 66% 86% 80% 76%

Concept 6 66% 80% 80% 76%

Concept 7 66% 80% 78% 80%

Concept 8 66% 76% 76% 90%

Concept 9 66% 74% 68% 76%

Concept 10 64% 78% 68% 70%

Concept 11 64% 76% 76% 92%

Concept 12 64% 76% 76% 80%

Concept 13 64% 74% 70% 90%

Concept 14 64% 72% 68% 92%

Concept 15 62% 72% 74% 94%

Monday Tuesday Wednesday Thursday Friday

Directional Quant Screen

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Agile Concept Refinement: Iteration 2

Opinion

Opinion

Opinion

n = 30

✗ Concept 1: Remove

✓ Concept 2: Refine

✓ Concept 3: Refine

✗ Concept 4: Remove

✓ Concept 5: Combine w/ 6

✗ Concept 6: Remove

Monday Tuesday Wednesday Thursday Friday

Iteration 1: Real-time Quant (n = 200) Iteration 2: On-Demand Community (n = 60)

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Agile Concept Optimization

CONCEPT 2(Before Refinement)

For sleek, straight hair, Brand is the salon formula that delivers powerful Keratin straighteners at home because only Brand brings safe use and lasting results to the comfort of your home.

CONCEPT 2(After Iterations 1 &

2)

For salon-smooth hair that lasts, Brand is the at-home formula that leaves hair frizz-free but never limp because only Brand delivers ultra-light natural straighteners in a gentle formula.

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Thank You!

@[email protected]@gutcheckit.com(877) 990 - 8111

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