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Xactly’s Marketing X Factor: How Robyn Boosted Product and Social Campaigns by Mobilizing Advocates

Advocate Marketing Case Study: Xactly

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Robyn from Xactly shares her experience using their AdvocateHub, Friend's of Xactly (FOX) to win industry awards, LinkedIn recommendations and product reviews.

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Page 1: Advocate Marketing Case Study: Xactly

Xactly’s Marketing X Factor: How Robyn Boosted Product and

Social Campaigns by Mobilizing Advocates

Page 2: Advocate Marketing Case Study: Xactly

What Exactly Is Xactly?

Xactly Corporation is the market leader in on-demand sales compensation and sales performance management.  

Page 3: Advocate Marketing Case Study: Xactly

Meet Robyn Bedell, Customer Success

- Manage the development and growth of Xactly's customer references. !

- Proactively identify and secure Xactly’s advocates. !

 

Page 4: Advocate Marketing Case Study: Xactly

Xactly Values Positive Reviews

Robyn relied on her own relationships, spreadsheets, and other non-scalable

processes to generate the volume of reviews she needed.

Page 5: Advocate Marketing Case Study: Xactly

Mobilizing Xactly’s Customers was Key

Pursuing the same customers repeatedly wasn’t working. Robyn needed a more efficient way to reach out to customers.

Page 6: Advocate Marketing Case Study: Xactly

Then Robyn Found Influitive!

With Influitive, Robyn could mobilize hundreds of satisfied customers and recognize them for getting involved.  

Page 7: Advocate Marketing Case Study: Xactly

Influitive Gets Customers Praising Your Product

Generate reviews for award nominations!!Drive LinkedIn engagement!!Gather employee referrals!!

Increase social conversations!

Page 8: Advocate Marketing Case Study: Xactly

2012 Salesforce Customer Choice Award More than 80% of the customer activity leading to the 2012 Customer Choice award was driven through Influitive.

Page 9: Advocate Marketing Case Study: Xactly

LinkedIn Activity Skyrocketed with Influitive Xactly's advocates drove 262 recommendations, follows, and shares, contributing to making it one of LinkedIn's most visited profiles in 2012.

Page 10: Advocate Marketing Case Study: Xactly

Employees Can Be Your Best Advocates

It’s been rolled out to employees to drive referrals. And it works! They landed their 500th customer through this program.  

Page 11: Advocate Marketing Case Study: Xactly

Advocates Are More Social with Influitive

A single Influitive challenge generated: + 89 Twitter followers + 96 Facebook likes

Page 12: Advocate Marketing Case Study: Xactly

Customers Love Recognition

Invite to industry events!  

Gift cards + gift baskets!  

Guest blogging opportunities!  

Media interviews!  

Social media love!  

Page 13: Advocate Marketing Case Study: Xactly

Robyn Knocks It Out of the Park

Robyn  Bedell    

Hey Robyn! What was great about using Influitive?

Me  Robyn Bedell

I was thrilled to see how many customers responded, and how quickly they drove great product reviews across a number of social sites.

Robyn  Bedell  

Page 14: Advocate Marketing Case Study: Xactly

What Can Influitive Do For You?

Robyn knew her customers loved Xactly

Helped her tap into it.