10 Tips to Engage Your Virtual Audience

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Do you feel that your learning events, webcasts or other virtual training initiatives are flat and not as interactive as they should be? Are you getting the results you want from your virtual training? Find out the secrets to effective engagement and continual interaction by utilizing the hidden opportunities within virtual training sessions and environments. In this interactive webcast, you will learn how to:Constantly interact with your learners to keep them engaged.Promote your training sessions.Connect with your audience before and after the learning session to build maximum value.Break up your live sessions into bite-sized learning nuggets.Understand and apply best practices to check your audiences interest so you can target and customize your message right as it is happening.


  • 1.Agenda- Introductions- Conduct a poll- Introduce the Ten Tips- Virtual Learning Trends and Walkthrough- Best Practices: How to constantly interact withyour learners to keep them engaged- Q & A#CLOwebinar

2. IntroductionPurpose Present thoughts, ideas and experiences on the possibilities that exist for effective Virtual LearningProcessReview history and current Virtual Learning assumptionsOutline approaches for driving an effective Virtual LearningsolutionShare relevant techniques and examples for increasingcapabilities to create and deliver effective Virtual Learningsolutions PayoffIncreased awareness of how you can leverage VirtualLearning and ensure transfer & application which leadto results 3. Ten Tips To Keep Your Audience Engaged1. Create short sections for digestible learning nuggets2. Pre classroom content and or quizzes3. Q&A early and often, not just at the end4. Ask questions and hand over the virtual controls5. Leverage the annotation tools6. Quick knowledge checks (via polls or surveys)7. Video8. Guest presenters9. Create a place for learner engagement before and after thesession10. Back end collaboration (e.g. Twitter and chat)#CLOwebinar 4. What have we learned? How Have We Evolved?IndividualsParticipantsworkingworking inalone, homeinteractingteamswith content applying andon the practicing ascomputer if face toscreen Use of Recorded face! VirtualInteractive Learningwebcasts andVideoDiscspodcastsOfferings1980 2011Extended/Blended Webinars Learning Offerings Individuals Facilitatorslearning of introducing classParticipants new contentcontent inand managers and holding advance of receiving review facilitated information pre/ sessions with sessions post session class participants 5. Learning PlatformsNot All Web-Delivered Experiences Are the Same A Webcast is a broadcast: 1 100 or more;limited interaction A Webinar is a presentation: 1 a smaller group;imparts knowledge, information, etc. Virtual Learning: 1 small group; a learningexperience that teaches new skills and behaviorsIn the past, these were all viewed as the same 6. Apply Learning Change Behavior Examples: WHEN TO USE: sa ssroomr tual ClWhen it is important to simulate a Vi small classroom setting for immediateapplication of skills and practiceFacilitator-led Virtual Classroom Sessions Audio Breakout Rooms for practice,for Small Groupsand sharing questions/information with For purposes of: a team and colleagues+ Learning new information and Group Chat Discuss consequences skills of the learning+ Applying learning to current work Polling - For group and self awareness+ Determining action to follow from Video To share wrong way and right sessionway+ Changing behavior Results Oriented Commitment withplanned follow-upResulting in: Similar outcomes of Face-to-Face Learning 7. Experience shows thatgiven the right content and learning design,it is possible to achieve learning outcomeswith virtual learning that are equal to and maybe better thantraditional classroom delivery. 8. Advances in interactive technology,Fastermore interactive,Greater ability to do applicationGeneration 3Interactive Generation 2whiteboards Monitoring of participantsBreakout roomsGeneration 1Streaming video Quick polls Use of Slides 9. Design The SolutionDesign to Leverage Generation 3Mindset and Technology The learning is a process, not an event Design for white space as well as the interactive experience Not optionalintegral Use real situations instead of non-real case studies Learning to support usage, NOT usage to support learning Critical as you cut down time from ILT sessions Use the learning technology with clear intent; allactivity is integral to the design flow and purpose Know which kinds of activities will best achieve aparticular learning objective 10. Interaction vs. EngagementFrom a design perspective: Interaction without a learning objectiveis justinteraction Interaction toward a learning objectiveisengagement 11. Purposeful Interactions 12. Virtual Delivery: The Solution Use a video camFor the participants. . . Keep learners active Encourage individual input and participation Use digital storytelling with images Net out key learning points and expectations Engage in real-world scenarios Comprehension Checks Use of video, polling and gaming Set up environment toself-police and keepparticipants on their toes12 13. Impact of Transfer Designson OutcomesVirtual Learning Program Impact on Skill and Performance Improvement 29% Skill 13%22%Performance11% 0% 10% 20% 30% Training Alone Training plus Transfer DesignPercent of participants strongly agreeing that the program had a positive impact13 14. Supporting the Virtual Learning ExperienceThe Learning Transfer ModelLearner ReadinessOrganizational Objectives Motivation to MotivationLearning Self Efficacy Learn to useStrategy- Organizational Results-Job PerformanceImpactAssess PrepareLearnSustain- Behavioral Gaps -Goal Setting- Experiential - Usage Review - Expectations - Modeling - ApplicationsJobOrganizationalManager WorkRelevanceAlignment Support Environment Organizational Characteristics 15. Pre-Learning ExampleLearner Message Manager Message LEADING THE SALESFORCE Prepare your people for the learning. One or more of your people will attend The CounselorClick here to see a full-size image Salesperson seminar in approximately two weeks. It isof what your people received. time for you to begin supporting the learning process.Salesperson E-mail on Web Your people just received the e-mail pictured at the left. The e-mail gives them a pre-seminar assignment.Click here to download someuseful text for your message toYou can help by sending them an e-mail to support theiryour people. learning and inviting them to meet with you to discussSample E-mail Text their completed assignment. The link at the left gives you some sample text to compose your message.15 16. Reinforcement/Sustainability Tools and Follow-upReinforcement Emails Follow-up Best Practice Webinars Application Tools Linked tothe Programs/Processes 17. Thank you!Celeste MosbyRegional VP, Life SciencesWilson Learning Corporation609.397.7037celeste_mosby@wilsonlearning.comBen ChodorSVP, Streaming & Virtual EventsInterCall212.909.2550bchodor@s57.com