Dealer Management Solution - Automobile Industry

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At SaaSForce we have built a robust solution that will power the sales and efficiency of the automotive dealers. The DMS has been built on the Force.com platform providing functionality and the real-time data you need to optimize the complete process. The solution features Lead and campaign management, Inventory management, Used cars management module and Reporting and Dashboards modules which can be customized with a few clicks, enabling you with the power and visibility to make those critical business decisions. Our software suite is designed with the sole purpose of providing you with a fail-safe, tried and tested platform to manage your dealer network.

Text of Dealer Management Solution - Automobile Industry

  • 1. Dealer Management Solution Automobile Industry SaaSForce Consulting Pvt. Ltd.1

2. DEALER MANAGEMENT SOLUTION FOR THE AUTOMOTIVE INDUSTRYABOUT USwww.saasforce.in/automotiveSaaSForce Consulting Pvt. Ltd. (Established in 2009) is a customer-centric, high tech, Cloud Consulting Services Company focused on increasing Cloud Adoption amongst enterprises. We provide Process and Technology Consulting with deep skills in integration and customization of cloud based application. We are currently a 90 people strong team headquartered out of Noida, Delhi NCR (India) with presence in USA and Singapore. Since our inception, we have gained a great reputation as a Cloud solutions based company that offers cuttingedge Customizations and Implementations in all key Clouds Sales, Service and Custom Cloud which span a complete life cycle from planning, designing, innovation, development and testing to implementation, roll out and maintenance. We are an Advanced Consulting Partner of Amazon web Services in India and offer end-to-end implementation services.We are a Gold Cloud Alliance Partner of Salesforce.com offering a complete package of solutions ranging from initial consulting to implementation, customization and after sales support to help you get the best out of your investment. 2 3. SaaSforce Facts4+ yrs 80+ 200+ 300+ 5,000+ IndustryIn SaaS Consulting, 100% focus on Cloud ComputingHeadcount, 100% growth plan in FY13 (40% Certified) Customer Base Cloud Implementation, with average 8.6 CSAT Enterprise Cloud Users (licenses) Services, Healthcare, Automotive, Media, Education, Reta il & Distribution, Real EstateOur Partnerships2 4. DEALER MANAGEMENT SOLUTION At SaaSforce we have built a robust solution that will power the sales andefficiency of the automotive dealers in the time to come. The DMS has been built on the Force.com platform providing functionality and the real-time data you need to optimize the complete process. Thesolution features Lead and campaign management, Inventory management, Used cars management module and Reporting and Dashboards modules which can be customized with a few clicks, enabling you with the power and visibility to make those critical business decisions. Our software suite is designed with the sole purpose of providing you with afail-safe, tried and tested platform to manage your dealer management system. 4 5. MODULES COVERED LEAD AND PIPELINE MANAGEMENT 2) MANAGE CAMPAIGN AND MARKETING PLANNER 3) TEST DRIVE MANAGEMENT 4) PROFORMA INVOICE/QUOTE WITH EMI CALCULATOR 5) BOOKING AND RETAIL MANAGEMENT 6) CAR INVENTORY MANAGEMENT 7) MANAGE ESCALATIONS AND REVIEWS 8) LEAVE AND APPROVAL MANAGEMENT 9) MANAGE CORPORATE SALES 10) MANAGE USED CARS 11) MANAGE EXCHANGE PROCESS 12) MANAGE AFTER SALES AND SERVICE REMINDERS 13) MANAGE REPORTS AND DASHBOARDS 1)5 6. LEAD AND PIPELINE MANAGEMENT o Automatically capture leads from various sources o Auto assign leads to sales reps o Track the lead and sales pipelineMANAGE CAMPAIGN AND MARKETING PLANNER o Marketing Planner - Develop and plan your marketing activities in alignment with your sales o Track Campaign ROI - Tagged leads to a campaign makes campaign ROI tracking much easier, faster and accurate o Avoid Promotion clashes with the OEM TEST DRIVE MANAGEMENT o Schedule Test Drives and optimize Test Drive Asset utilization o Real Time update on Test Drive car availability, which assists in quick commitment to Prospects o Capture Test Drive Feedback o Track Utilization track of Test Drive Car and optimize its usage. PROFORMA INVOICE/QUOTE WITH EMI CALCULATOR o Maintain multiple Price Books o Configure the Car Model with Accessories, Optional Equipment, Service Plans o Charges above the Ex-Showroom price are applied automatically. o Quick calculation of EMI plan for prospects while preparing of the Quote6 7. BOOKING AND RETAIL MANAGEMENT o Generate Booking/Sales Contract form. o Allocate the car from the inventory at the time of booking. o Submit bookings for approval to the operations department. o Generate Gate Pass when Retail is done CAR INVENTORY MANAGEMENT o Check current and ordered inventory real time and make commitments to prospects. o Experience valuable integration with your Financial Accounting system that delivers a new level of dexterity to your backend systems MANAGE ESCALATIONS AND REVIEWS o Build a Lead Review Process. o Pop Up/Email Alerts when deadlines are missed. o Make sure that even Team Leads are reviewing their teams leadsLEAVE AND APPROVAL MANAGEMENT o Manage Weekly and Incremental leaves. o Build approval processes for applied leaves. o Auto reassign follow up tasks if a Sales Consultant is on leave MANAGE CORPORATE SALES o Manage Targeted Accounts. o Track Account Potential vs. Achieved for each Corporate Account. o Track Account wise Opportunity status7 8. MANAGE USED CARS o Manage purchase of Used cars and their Valuations o Automate the Evaluation Process flow o Offer Generation post Valuation o Stock updation once the Agreement is done MANAGE EXCHANGE PROCESS o Define process flow for Evaluation Consultants o Document checklist for evaluation process o Build a Check Price master for quick car evaluation o Print the Sale and Purchase agreementMANAGE AFTER SALES AND SERVICE REMINDERS o Automated Service Reminders o Log a Service Request from the Portal o Build Case Escalation processes and Service Level Agreements MANAGE REPORTS AND DASHBOARDS o Easy to Customize Reports by simply Drag-and-Drop function. o Use Dashboards to help create charts, metrics, tables, graphs and even custom components to showcase crucial data. 8 9. CONTACT US INDIA (Head office) SaaSForce Consulting Pvt. Ltd. Address: B-21, Sector 58, Noida, UP 201301 Email: [email protected] Phone: +91-120 4542247/46 Website: www.saasforce.in USA SaaSForce Consulting Inc. Address: 21720 W Long Grove Rd. Suite C-175, Deer Park, IL 60010s Email: [email protected] Phone: +1 847 307 5239 Website: www.saasforce.in SINGAPORE Ideall Saasforce Pte Ltd. Address: #06-06 Excalibur Centre Singapore 408571 Email [email protected] Phone: +65 6325 4142 Website: www.ideallsf.com9