�waysto improve internal communication

Practical tips to: Increase employee engagement Improve company competitiveness Build stronger teams

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�weekdone.com

Lack of communication between staff and management

Lack of recognition and praise

Lack of training and/or educational opportunities

Lack of flexibility in work schedules

Lack of authority given to employees

Don't know/no answer

Total

41%28%11%8%6%6%100%

�Which one mistake do companies make the most in managing their employees?

Don’t understand

Understand

23% will work for success

91% will work for success

Effect of employees understanding their overall role in business:

#1 Encourage sharing, input and dialogueGood internal communication flows in two ways. Teach people to give feedback on information they get.Create and reward open dialogue.

47% 19% 4.5x 20%higher total returns to

shareholdershigher market

premiumtimes more likely to have highly engaged

employees

more likely to have less employee

turnover

Effects of highly effective communication practices

#2 Have managers lead by example If you want your employees to communicate, make sure the leaders do it first. Tell your managers to share, comment, give feedback and answer.

$37 billiontotal cost of employee misunderstandings

x 1,000,000,000,000

$62 millionaverage cost per company

x 1,000,000

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Each year, in 100,000 employee companies surveyed:

#3 Get employee buy-inShow and provide value to employees.Excite them about the cause of sharing information.

Time spent on poor communications and barriers:

Waiting for information

Inefficient coordination

Unwanted communications

Customer complaints

Barriers to collaboration

Time for productive work

$5,320

$5,328

$5,328

$5,008

$5,003

$33,426

$26, 041

cumulative cost per worker per year due to productivity

losses resulting from communications barriers.

#4 Make objectives and goals publicPublish company, team and personal goals online and make them visible.Research OKR - Objectives and Key Results - a successful process used by Google.

Use Weekdone to improve your team's performance

weekdone.com

� Get real-time status updates� Set and monitor goals� Share accomplishments and more

% of average workweek

Improved communication and collaboration through social technologies could raise the productivity of interaction workers by 20 to 25 percent.

"management had not effectively communicated business strategies to employees in a way in which they could "live it in their daily jobs"."

E-mailGathering informationCommunicatingRole-specific tasks

Total

28191439

100

48% of companies:

#5 Use online tools instead of meetingsMeetings are often the biggest waste of time. Reduce that time by using online team update and reporting tools.

Effective at building shared employee experiences

♂ ♂ ♂ ♂ ♂♂ ♂ ♂ ♂ ♂

♂ ♂ ♂ ♂ ♂♂ ♂ ♂ ♂ ♂

4 in 10 - Office workers 2 in 10 - Remote workers

#6 Establish regular processesGone are the times of big information blasts. People want granular real-time updates. Make communication a weekly process with defined rules.

ROI on improved organizational communications, % of companies and expected return

0-10% 11-25% 26-40% 41-100%ROI in 20% companies ROI in 30% companies ROI in 20% companies ROI in 30% companies

#7 Train people in the language of sharingWriting well is a learned skill. Explain what it entails. Most people have to be trained to write for others, not themselves.

Companies with highly effective communications are:

2x 2x 7xlikely to use

technology for internal communication

likely to have documented

communication strategies

likely to use leading-edge

communication tools

#8 Use mobile toolsMost people get their information nowadays on the go. Provide tools for internal work-related sharing on phones and tablets. Search app stores for Weekdone app.

Learn more at weekdone.com

Weekdone is a simple tool for leaders and managers to know and understand their teams better. It's a weekly employee progress report for managers and internal communication platform for teams. Use Weekdone to always know what your co-workers' think and do.

Weekdone.com - be a better manager

#9 Survey your employeesTo get answers and know current state, run regular employee surveys. Try out http://leadmarter.co to assess how your team feels and thinks.

#10 ListenListening is often more important than publishing information. Encourage input from all ranks.

Use Weekdone to improve your team's performance

weekdone.com

� Get real-time status updates� Set and monitor goals� Share accomplishments and more

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