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STEPS 10 GREAT LEADERS TAKE WHEN THINGS GO WRONG

10 Steps great leaders take when things go wrong

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Page 1: 10 Steps great leaders take when things go wrong

STEPS 10GREAT LEADERS

TAKE WHEN THINGS GO WRONG

Page 2: 10 Steps great leaders take when things go wrong

The only real mistake is the one from which we learn nothing.

– HENRY FORD

Page 3: 10 Steps great leaders take when things go wrong

The only real mistake is the one from which we learn nothing.

– HENRY FORD

At the end of the day, it’s how you embrace your mistakes in the

pursuit of success that defines your character as a leader.

Page 4: 10 Steps great leaders take when things go wrong

GREAT LEADERS ACCEPT

THAT FAILURE IS INEVITABLE.

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ACCEPTING THAT FAILURE IS PART OF THE PROCESS WILL MOTIVATE YOU TO TAKE MORE RISKS AND TRY HARDER.

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Page 6: 10 Steps great leaders take when things go wrong

ACCEPTING THAT FAILURE IS PART OF THE PROCESS WILL MOTIVATE YOU TO TAKE MORE RISKS AND TRY HARDER.

Bill Gates dropped out of Harvard and started a company, Traf-O-Data, which went nowhere. But his passion for computers remained. He went on to build the Microsoft empire and is now one of the wealthiest men in the world.

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Page 7: 10 Steps great leaders take when things go wrong

ACCEPTING THAT FAILURE IS PART OF THE PROCESS WILL MOTIVATE YOU TO TAKE MORE RISKS AND TRY HARDER.

Bill Gates dropped out of Harvard and started a company, Traf-O-Data, which went nowhere. But his passion for computers remained. He went on to build the Microsoft empire and is now one of the wealthiest men in the world.

He took risks. He didn’t give up.

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Page 8: 10 Steps great leaders take when things go wrong

GREAT LEADERS

CONFRONT FAILURE.

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Page 9: 10 Steps great leaders take when things go wrong

FROM A YOUNG AGE WE ARE TAUGHT THAT MAKING

MISTAKES IS BAD.

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Page 10: 10 Steps great leaders take when things go wrong

FROM A YOUNG AGE WE ARE TAUGHT THAT MAKING

MISTAKES IS BAD. Painful memories of past failures trigger negative

emotions like fear and anxiety which prevent us from

taking risks in the present. It’s better to confront your

failure than to run away from it.

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Page 11: 10 Steps great leaders take when things go wrong

FROM A YOUNG AGE WE ARE TAUGHT THAT MAKING

MISTAKES IS BAD. Painful memories of past failures trigger negative

emotions like fear and anxiety which prevent us from

taking risks in the present. It’s better to confront your

failure than to run away from it.

TAKE TIME TO REFLECT ON THE MISTAKES YOU HAVE MADE

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Page 12: 10 Steps great leaders take when things go wrong

FROM A YOUNG AGE WE ARE TAUGHT THAT MAKING

MISTAKES IS BAD. Painful memories of past failures trigger negative

emotions like fear and anxiety which prevent us from

taking risks in the present. It’s better to confront your

failure than to run away from it.

TAKE TIME TO REFLECT ON THE MISTAKES YOU HAVE MADE

Evaluate how you could have improved on the situation.

Write down the lessons you have learned.

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Page 13: 10 Steps great leaders take when things go wrong

GREAT LEADERS

ARE VULNERABLE.

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SUCCESSFUL LEADERS NEVER HIDE THE FACT THAT THEY MAKE MISTAKES.

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Page 15: 10 Steps great leaders take when things go wrong

SUCCESSFUL LEADERS NEVER HIDE THE FACT THAT THEY MAKE MISTAKES.

OPEN UP TO YOUR TEAM WHEN YOU GET IT WRONG

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Page 16: 10 Steps great leaders take when things go wrong

SUCCESSFUL LEADERS NEVER HIDE THE FACT THAT THEY MAKE MISTAKES.

OPEN UP TO YOUR TEAM WHEN YOU GET IT WRONG

Create an environment where they can admit

their failures too.

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Page 17: 10 Steps great leaders take when things go wrong

SUCCESSFUL LEADERS NEVER HIDE THE FACT THAT THEY MAKE MISTAKES.

OPEN UP TO YOUR TEAM WHEN YOU GET IT WRONG

Create an environment where they can admit

their failures too.

Surround yourself with a strong team who will

rally behind you or a mentor who will hold you

accountable and offer guidance. This will ensure

you don’t make the same mistake twice. 3

Page 18: 10 Steps great leaders take when things go wrong

GREAT LEADERS

FAIL FORWARD.

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THOMAS EDISON SAID, I have not failed. I’ve just

found 10,000 ways that won’t work

Page 20: 10 Steps great leaders take when things go wrong

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THOMAS EDISON SAID, I have not failed. I’ve just

found 10,000 ways that won’t work

Change your perspective.

Page 21: 10 Steps great leaders take when things go wrong

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THOMAS EDISON SAID, I have not failed. I’ve just

found 10,000 ways that won’t work

Change your perspective.

See your failures as stepping stones to greatness

and let go of your fear of getting it wrong.

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WRITE DOWN MOTIVATIONAL

QUOTES OR STORIES ABOUT LEADERS

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WRITE DOWN MOTIVATIONAL

QUOTES OR STORIES ABOUT LEADERS

who failed before they became successful.

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WRITE DOWN MOTIVATIONAL

QUOTES OR STORIES ABOUT LEADERS

who failed before they became successful.

• Stick them up in your office.

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WRITE DOWN MOTIVATIONAL

QUOTES OR STORIES ABOUT LEADERS

who failed before they became successful.

• Stick them up in your office.

• Make them your mantra to turn to when

you feel defeated.

Page 26: 10 Steps great leaders take when things go wrong

GREAT LEADERS

RECOVER FAST.

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Page 27: 10 Steps great leaders take when things go wrong

WHEN SOMETHING GOES WRONG, PEOPLE WILL INEVITABLY SEEK CONTEXT.

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WHEN SOMETHING GOES WRONG, PEOPLE WILL INEVITABLY SEEK CONTEXT.

THE BEST LEADERS DO NOT LET THE BURDEN OF THE BLAME GET TO THEM.

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Page 29: 10 Steps great leaders take when things go wrong

WHEN SOMETHING GOES WRONG, PEOPLE WILL INEVITABLY SEEK CONTEXT.

THE BEST LEADERS DO NOT LET THE BURDEN OF THE BLAME GET TO THEM.

• Help people to understand the context of the problem.

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Page 30: 10 Steps great leaders take when things go wrong

WHEN SOMETHING GOES WRONG, PEOPLE WILL INEVITABLY SEEK CONTEXT.

THE BEST LEADERS DO NOT LET THE BURDEN OF THE BLAME GET TO THEM.

• Help people to understand the context of the problem.

• Respond confidently with solutions.

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Page 31: 10 Steps great leaders take when things go wrong

GREAT LEADERS

FIGHT BACK.

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35% OF OUSTED CEOS

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35% OF OUSTED CEOS returned to an active executive role within two years of departure,

but 43% effectively ended their careers.

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35% OF OUSTED CEOS returned to an active executive role within two years of departure,

but 43% effectively ended their careers.

LEADERS ARE QUICK TO BLAME THEMSELVES

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Page 35: 10 Steps great leaders take when things go wrong

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35% OF OUSTED CEOS returned to an active executive role within two years of departure,

but 43% effectively ended their careers.

LEADERS ARE QUICK TO BLAME THEMSELVES

and often dwell on the past rather than look to the future. The ability to rise

above failure is an essential feature of becoming a great leader.

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Page 36: 10 Steps great leaders take when things go wrong

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35% OF OUSTED CEOS returned to an active executive role within two years of departure,

but 43% effectively ended their careers.

LEADERS ARE QUICK TO BLAME THEMSELVES

and often dwell on the past rather than look to the future. The ability to rise

above failure is an essential feature of becoming a great leader.

• Fight back.

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Page 37: 10 Steps great leaders take when things go wrong

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35% OF OUSTED CEOS returned to an active executive role within two years of departure,

but 43% effectively ended their careers.

LEADERS ARE QUICK TO BLAME THEMSELVES

and often dwell on the past rather than look to the future. The ability to rise

above failure is an essential feature of becoming a great leader.

• Fight back. • Be energised by failure.

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Page 38: 10 Steps great leaders take when things go wrong

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35% OF OUSTED CEOS returned to an active executive role within two years of departure,

but 43% effectively ended their careers.

LEADERS ARE QUICK TO BLAME THEMSELVES

and often dwell on the past rather than look to the future. The ability to rise

above failure is an essential feature of becoming a great leader.

• Fight back. • Be energised by failure. • Look for the opportunities it brings.

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Page 39: 10 Steps great leaders take when things go wrong

GREAT LEADERS

MAKE TOUGH CHOICES.

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YOU ARE WISER BECAUSE OF YOUR

FAILURES.

Page 41: 10 Steps great leaders take when things go wrong

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YOU ARE WISER BECAUSE OF YOUR

FAILURES.Weigh up the worth of your mistake and decide

whether it’s worth fighting for or letting go of.

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DEVELOP A STRATEGY TO MOVE FORWARD. TRUST YOUR INSTINCTS.

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DEVELOP A STRATEGY TO MOVE FORWARD. TRUST YOUR INSTINCTS.

Akio Morito co-founded Sony. The first product they sold was a rice-cooker

which burnt rice more than it cooked it. They made the choice to abandon this idea

and moved on to building a multi-billion dollar software company.

Page 44: 10 Steps great leaders take when things go wrong

GREAT LEADERS

REALISE THEIR RESPONSIBILITY.

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APPRECIATE THE DUTY YOU HAVE AS A LEADER TO OVERCOME ADVERSITY.

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APPRECIATE THE DUTY YOU HAVE AS A LEADER TO OVERCOME ADVERSITY.

Great leaders have a profound impact on others.

.

Page 47: 10 Steps great leaders take when things go wrong

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APPRECIATE THE DUTY YOU HAVE AS A LEADER TO OVERCOME ADVERSITY.

Great leaders have a profound impact on others.

HOW ARE YOU USING THE LESSONS YOU HAVE LEARNED TO INFLUENCE THOSE AROUND YOU?

Page 48: 10 Steps great leaders take when things go wrong

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APPRECIATE THE DUTY YOU HAVE AS A LEADER TO OVERCOME ADVERSITY.

Great leaders have a profound impact on others.

HOW ARE YOU USING THE LESSONS YOU HAVE LEARNED TO INFLUENCE THOSE AROUND YOU?

Find innovative ways to improve your skills and become a more

effective leader for your team.

Page 49: 10 Steps great leaders take when things go wrong

GREAT LEADERS

TAKE ONE FOR THE TEAM.

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SOMETIMES YOUR TEAM WILL WANT TO MAKE RISKY DECISIONS

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SOMETIMES YOUR TEAM WILL WANT TO MAKE RISKY DECISIONS- the kind that could achieve great success or

could go horribly wrong.

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SOMETIMES YOUR TEAM WILL WANT TO MAKE RISKY DECISIONS- the kind that could achieve great success or

could go horribly wrong.

BE PREPARED TO HAVE THEIR BACK IF THEY FAIL. BUT LET THEM TAKE THE RISK ANYWAY.

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Page 53: 10 Steps great leaders take when things go wrong

SOMETIMES YOUR TEAM WILL WANT TO MAKE RISKY DECISIONS- the kind that could achieve great success or

could go horribly wrong.

BE PREPARED TO HAVE THEIR BACK IF THEY FAIL. BUT LET THEM TAKE THE RISK ANYWAY.

Establish a company culture where failure

is celebrated.

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GREAT LEADERS KNOW

WHEN TO TAKE A STEP BACK.

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IT’S REFLECTION TIME AGAIN.

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IT’S REFLECTION TIME AGAIN.

Take a step back and consider the failures

you identified, the lessons learnt and the

opportunities available.

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Page 57: 10 Steps great leaders take when things go wrong

IT’S REFLECTION TIME AGAIN.

Take a step back and consider the failures

you identified, the lessons learnt and the

opportunities available.

WRITE DOWN HOW THIS HAS IMPACTED YOU AS A LEADER.

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Page 58: 10 Steps great leaders take when things go wrong

IT’S REFLECTION TIME AGAIN.

Take a step back and consider the failures

you identified, the lessons learnt and the

opportunities available.

WRITE DOWN HOW THIS HAS IMPACTED YOU AS A LEADER.

Use this as a reminder for next time

something goes wrong.

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Page 59: 10 Steps great leaders take when things go wrong

ONE FINAL PIECE OF INSPIRATION:

Page 60: 10 Steps great leaders take when things go wrong

ONE FINAL PIECE OF INSPIRATION:

Only those who dare to fail greatly can ever achieve greatly.

– ROBERT F. KENNEDY

Page 61: 10 Steps great leaders take when things go wrong

How will you use today’s failure for tomorrow’s success?

Page 62: 10 Steps great leaders take when things go wrong

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Page 63: 10 Steps great leaders take when things go wrong

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