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CareMinders® Home Care Independently Owned and Backed by a National Franchise System

CareMinders Home Care Program

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Page 1: CareMinders Home Care Program

CareMinders® Home Care

Independently Owned and Backed by a National Franchise System

Page 2: CareMinders Home Care Program

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CareMinders is a private homecare agency that specializes in customized services designed to meet individualized needs. We offer a wide range of long and short term solutions and assistance regardless of age. Services and support are available 24/7.

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 3: CareMinders Home Care Program

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Medicare Medi

caid

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 4: CareMinders Home Care Program

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Worker’s Compensation

•Case Management Approach

Commercial Insurance

•Long Term Care•Traditional Home Care•Disability Care

Veterans Benefits

•Outreach for Aide and Attendance Program

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 5: CareMinders Home Care Program

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Private Pay Market

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 6: CareMinders Home Care Program

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What makes us different?◦ Industry exclusive Background Screening Process◦ Electronic Compatibility Matching Technology◦ “Mirrored” Supervision and Oversight◦ Telephony Validation and Alert System◦ QPIP and IPCS Monitoring of Outcomes of Care

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 7: CareMinders Home Care Program

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Background Screening Process including:◦ Criminal search national and state specific◦ Drug free work place with 6 panel drug testing◦ National Sanction Search◦ National Sex Offender Search◦ Wanted persons Watch List Search◦ Terrorist Watch List Search◦ Licensure and Certification authentication◦ Health and Communicable Disease Screening◦ Skills validation

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

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Motor Vehicle Reporting◦ Search determines eligibility to drive clients based

on 15 prohibitions ◦ Caregivers using their vehicles to transport clients

must also pass an 11 point safety check of the vehicle

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 9: CareMinders Home Care Program

CareMinders Home Care, Inc. All rights reserved.

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Skills Validation◦ Process includes examination using national

standards testing for paraprofessionals◦ Skills further validated through return

demonstration

CareMinders® Home Care

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Electronic Compatibility Matching Technology◦ Systemic process covers four major areas:

Requirements of Care Personality Attributes Social Compatibilities Environmental Compatibilities

The Technology further explores these areas using 10 , multi-layered filters to assure the best possible fit between caregiver and client.

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 11: CareMinders Home Care Program

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“Mirrored” Supervision and Oversight◦ Monitor and review work specified on Daily Task

Sheets every week◦ Use mirrored approach to assessing compliance

with the Service Plan◦ Visit Clients to determine acceptance of

caregiver’s work using a scored assessment◦ Evaluate effectiveness of outcome of care based

on goals achieved

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

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Telephony Validation and Alert System◦ Our telephony is same system that built the 911

emergency system nation-wide.◦ Caregivers call in at the beginning and end of

care from the client’s home phone◦ System alerts office when caregiver has not

arrived within a 7-minute variance

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

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QPIP and IPCS Monitoring Outcomes of Care◦ Quality and Performance Improvement includes:

Monitoring and Testing the Comprehensive Emergency Management Plan

Review and compilation of Satisfaction Surveys Standards of Care Outcome Indicator based on

achievement of goals established every 60 days Review and root cause analysis of all adverse

indicators Incident Reports Complaint Reports

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

Page 14: CareMinders Home Care Program

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QPIP and IPCS Monitoring Outcomes of Care◦ Infection Prevention, Containment & Surveillance

Infection Prevention using CDC and OSHA standards Infection Containment using PPE and behavioral

restriction Infection Surveillance monitoring all infections and

tracing pathogens indentified

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care

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We hold ourselves to the highest standard not just in this state but in every state we serve. Our goal is to provide ever-improving value to the clients we serve.

“Your Comfort, our Responsibility”

CareMinders Home Care, Inc. All rights reserved.

CareMinders® Home Care